Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avery Patrick

Fairburn,GA

Summary

Dynamic and results-driven executive with extensive experience in technology, strategy, and organizational transformation across industries such as financial services, government, energy, and healthcare. Skilled in driving innovation, aligning cross-functional teams, and executing high-impact solutions. Strong leadership in optimizing operations, mitigating risks, and managing key vendor and stakeholder relationships.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Infrastructure and Security PMO Project Manager

Gainwell Technologies
02.2022 - Current
  • Led infrastructure upgrades, optimizing switches, storage, and point-to-point networks, achieving $2M in savings and enhancing IT infrastructure management.
  • Reduced project backlog by 70% within 3 months through strategic leadership and resource optimization.
  • Directed the migration of 400+ servers, switches, and devices to a new Data Center ahead of schedule.
  • Spearheaded the implementation of security protocols, including Penetration Testing (Pen Test), firewall refreshes, and File Integrity Monitoring (FIM).
  • Delivered cost savings exceeding $20K per month by integrating a cutting-edge phone and fax system.
  • Managed the integration of AWS cloud infrastructure, enabling agile application deployment and enhancing scalability.
  • Executed a zero-downtime disaster recovery plan to safeguard critical data and ensure continuity.
  • Linear Regression: Applied linear regression models to predict continuous values in various internal projects, streamlining forecasting and resource allocation efforts.
  • Logistic Regression: Implemented logistic regression for binary classification tasks, such as identifying and filtering spam emails to improve team communication systems.
  • Decision Trees: Used decision tree algorithms to build models for classification and regression tasks, helping to enhance decision-making processes based on data-driven insights.
  • GPT-3 & GPT-4: Leveraged GPT-3 and GPT-4 for building chatbots and automating customer service inquiries, improving response times and customer satisfaction.
  • Machine Translation: Utilized machine translation techniques to translate text between various languages, facilitating improved communication and project collaboration across global teams.

Inventor and Author

01.2020 - 02.2022
  • Conducted extensive market research to identify gaps in vehicle security, leading to the development of a unique product that addresses consumer needs and enhances safety.
  • Collaborated with engineers and designers to refine the security device prototype, ensuring functionality and user-friendliness, which contributed to successful patent approval.
  • Presented the patented security device at industry trade shows, generating interest from potential investors and partners, and establishing a foundation for future commercialization.
  • Developed a comprehensive marketing strategy for the launch of the security device, including digital marketing campaigns and outreach to automotive retailers, resulting in a strong initial market presence.
  • Engaged with educators and parents to promote financial literacy through the children's book, conducting readings and workshops that reached over 500 children and families.
  • Utilized social media platforms to build an audience for the book, leading to positive reviews and increased visibility within the educational community.
  • Participated in local author events and book fairs, enhancing community engagement and fostering a network of support among fellow authors and educators.

IT Project Consultant

Tek Systems/Robert Half Technology
06.2019 - 11.2020
  • Delivered strategic IT solutions, optimizing operations for clients in finance, government, healthcare, and manufacturing.
  • Enhanced process efficiencies and cross-functional collaboration across client organizations.

Philadelphia Gas/Spatial Front
12.2015 - 03.2019
  • Managed a critical IT equipment refresh for the National Airspace System (NAS), ensuring 99.9% uptime for military and civil operations.
  • Configured network devices (switches, VLANs) to enhance security and optimize infrastructure.
  • Prepared and delivered comprehensive reports for senior leadership across key agencies, including the FAA, Air Force, Pentagon, and U.S. partners, while redacting media releases to ensure sensitive information management, demonstrating professionalism, attention to detail, and executive-level communication.

Asset Manager and Team Lead

CompuCom
09.2013 - 10.2015
  • Led asset management and compliance oversight for IT hardware, including IBM, Lenovo, and Cisco.
  • Developed and implemented asset tracking procedures to mitigate risks and improve operational efficiency.

Director of Information Technology

A to Z I.T. Consultants
01.2009 - 09.2013
  • Developed and executed a comprehensive IT strategy that aligned with client business goals, resulting in a 40% improvement in project delivery timelines and enhanced client satisfaction ratings.
  • Implemented robust cybersecurity measures for multiple clients, reducing security breaches by 50% and ensuring compliance with industry regulations, thereby safeguarding sensitive data and enhancing trust.
  • Led a cross-functional team of IT professionals in the migration of legacy systems to cloud-based solutions, achieving a 25% reduction in operational costs and increasing system reliability and scalability.
  • Conducted in-depth technology assessments for various clients, identifying areas for improvement and recommending tailored solutions that increased operational efficiency by an average of 35%.
  • Facilitated training programs for client staff on new technologies and systems, resulting in a 60% increase in user adoption rates and empowering teams to leverage technology effectively.
  • Negotiated and managed vendor contracts resulted in a 20% reduction in IT expenditures while enhancing service quality and support, demonstrating strong negotiation skills and financial acumen.
  • Pioneered the use of data analytics tools to provide clients with actionable insights, leading to data-driven decision-making processes that improved overall business performance.

President and Chief Information Officer (CIO)

The Independent Club of Colonia
08.2003 - 02.2009
  • Spearheaded the development and implementation of a comprehensive technology strategy that improved operational efficiencies by 45% and enhanced service delivery across all programs.
  • Introduced innovative fundraising technologies and strategies, resulting in a 150% increase in donations over three years, significantly bolstering financial sustainability for community programs.
  • Established a governance framework for technology use within the organization, ensuring compliance with regulatory standards and fostering a culture of accountability and transparency.
  • Led a successful digital transformation initiative, transitioning traditional outreach methods to online platforms, which increased community engagement by 60% and expanded service accessibility.
  • Implemented a data-driven approach to program evaluation, utilizing metrics to assess impact and effectiveness, which informed strategic decisions and enhanced program development.
  • Designed and facilitated leadership training programs for staff and volunteers, promoting skill development and enhancing organizational capacity, which led to a 35% increase in volunteer retention.
  • Advocated for and secured funding for technology upgrades, enabling the implementation of advanced communication tools that improved internal collaboration and external outreach.

Executive Vice President

Crescentia, Inc.
08.2002 - 09.2003
  • Developed and implemented strategic client engagement initiatives that enhanced customer satisfaction and loyalty, contributing to a 30% increase in repeat business.
  • Oversaw the integration of advanced technology solutions to streamline operations and improve service delivery, achieving a remarkable 99.9% uptime for global clients.
  • Led cross-functional teams in the execution of major projects, ensuring alignment with client objectives and timely delivery, which strengthened client relationships and trust.
  • Conducted regular performance reviews and feedback sessions with clients to identify areas for improvement and proactively address concerns, fostering a culture of continuous improvement.
  • Established key performance indicators (KPIs) to measure client satisfaction and operational efficiency, enabling data-driven decision-making and strategic adjustments.
  • Negotiated and secured long-term contracts with major clients, solidifying revenue streams and enhancing the company's market position.
  • Mentored and developed junior staff members, fostering a collaborative team environment and enhancing overall team performance and morale.

Education

MS - Information Systems Management

University of AZ Global Campus - Forbes School of Business & Tech

MBA - Healthcare Management

Centenary University

BS - Business Administration

Centenary University

Skills

  • Regulatory audit management
  • IT security measures
  • Project portfolio coordination
  • Budget & Financial Oversight
  • Disaster Recovery & Business Continuity
  • Risk & Crisis Management
  • Business Continuity & Disaster Recovery Planning
  • Executive Leadership & Strategic Direction
  • Strategic Planning & Execution
  • Cloud Computing (AWS)
  • Penetration Testing & Vulnerability Remediation
  • Technology Infrastructure Optimization
  • Cross-Functional Team Leadership
  • Policy Development & Implementation
  • Vendor & Stakeholder Relationship Management
  • Team collaboration

Certification

  • Cisco Certified Network Associate (CCNA)
  • FAA Security Clearance
  • CompTIA A+ | Network+ | Security+
  • Siemon - Cabling System Certified Installer (CI)
  • Java Certified Professional
  • Solar Design & Installation Certification – Pace University
  • Microsoft Certified Solutions Expert (MCSE)
  • Cybersecurity
  • Project Management Professional (PMI PMP #470272)
  • Data Center Management
  • Penetration Testing (Pen Test)
  • Cloud Computing (AWS, Azure)

Timeline

Senior Infrastructure and Security PMO Project Manager

Gainwell Technologies
02.2022 - Current

Inventor and Author

01.2020 - 02.2022

IT Project Consultant

Tek Systems/Robert Half Technology
06.2019 - 11.2020

Philadelphia Gas/Spatial Front
12.2015 - 03.2019

Asset Manager and Team Lead

CompuCom
09.2013 - 10.2015

Director of Information Technology

A to Z I.T. Consultants
01.2009 - 09.2013

President and Chief Information Officer (CIO)

The Independent Club of Colonia
08.2003 - 02.2009

Executive Vice President

Crescentia, Inc.
08.2002 - 09.2003

MBA - Healthcare Management

Centenary University

BS - Business Administration

Centenary University

MS - Information Systems Management

University of AZ Global Campus - Forbes School of Business & Tech

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Avery Patrick