Summary
Overview
Work History
Education
Skills
References
Affiliations
Languages
References
Timeline
Generic
Avery R. Johnson

Avery R. Johnson

Houston

Summary

Dynamic professional with extensive experience in management and customer service, notably as General Manager at Little Caesars Pizza. Proven track record in budget management and employee training, driving operational excellence and enhancing customer satisfaction. Adept at fostering team leadership and implementing process improvements to achieve business goals.

Overview

25
25
years of professional experience

Work History

Owner/Operator

Faded Glory Barbershop
The Woodlands
10.2015 - Current
  • Provided hair cutting, shaving, and styling services to male customers according to their individual preferences.
  • Scheduled appointments for customers over the phone or online booking systems.
  • Attended educational workshops hosted by vendors or manufacturers of professional barbering products.
  • Participated in promotional activities within the community to increase brand awareness.

General Manager

Little Caesars Pizza
Houston
08.2008 - 05.2013
  • Primary responsibility is to maintain a fiscally sound operation
  • Ensure all Hot ‘N Ready standards are consistently achieved
  • Provide customers with excellent customer service in a clean environment
  • Recruit, train, and develop all sub-ordinate managers to perform at a high level of competency, while simultaneously, nurturing hourly employees to do likewise

General Manager

Steak and Ale
Metairie
10.2007 - 07.2008
  • My most crucial responsibility was to ensure the unit maximized profits while operating within the guidelines set forth by Steak and Ale company standards.
  • Direct supervisor for two salaried managers and one hourly manager.
  • Oversaw and reviewed the hiring, development, and retention of all front of the house and back of the house staff.

Managing Partner

Incredible Pizza Company
Houston
02.2004 - 10.2007
  • Was in charge of the 63,000 square foot facility in its entirety. The facility included an extreme pizza buffet, indoor go-kart area, bumper car area, a kid’s playground, eight party rooms, four themed dining rooms, and a host of arcade/video games.
  • Had a staff which consisted of over 150 hourly employees, 8 salaried managers, and a 2 person in-store marketing team.

Food Service Director

Village on the Park
Houston
09.2000 - 01.2004
  • Oversee all meal preparation, to be executed with extreme flair and flavor to appeal to both the eye and the palate.
  • I was also responsible for all ordering, budgets, and inventories to per budget.
  • Ensure that all safety and sanitation procedures where meet per current health codes and regulations.

Education

Class A Barber's License (Texas) -

Texas Barber College
Houston, TX
06-2014

Culinary Arts - Hospitality Administration And Management

Nicholls State University
Thibodaux, LA
12-2001

Hospitality Management Technology - Business Management (Minor)

Sinclair College
Dayton, OH
05-1997

Skills

  • Customer service
  • Employee training
  • Budget management
  • Appointment scheduling
  • Promotional marketing
  • Inventory management
  • Sales forecasting
  • Team leadership
  • Quality assurance
  • Process improvement
  • Vendor negotiation
  • Financial analysis
  • Cost management

References

Personal reference are available upon request

Affiliations

  • SME Humanitarian Award 2023

Languages

Spanish
Limited

References

References available upon request.

Timeline

Owner/Operator

Faded Glory Barbershop
10.2015 - Current

General Manager

Little Caesars Pizza
08.2008 - 05.2013

General Manager

Steak and Ale
10.2007 - 07.2008

Managing Partner

Incredible Pizza Company
02.2004 - 10.2007

Food Service Director

Village on the Park
09.2000 - 01.2004

Class A Barber's License (Texas) -

Texas Barber College

Culinary Arts - Hospitality Administration And Management

Nicholls State University

Hospitality Management Technology - Business Management (Minor)

Sinclair College

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