Avery Robinson
Fayetteville,NC
Summary
Customer-focused professional with a Bachelor’s degree in Business Marketing and Nationally Registered EMT certification. Over five years of experience in healthcare and high-volume service environments, effectively identifying needs and delivering tailored solutions. Skilled in collaboration with healthcare teams and managing client interactions while upholding service standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
EMT-B
Reliance Medical Transport
11.2025 - 09.2026
- Assessed patient condition, obtained vital signs, and documented findings for transfer reports.
- Stabilized patients during transport using safe lifting, stretcher handling, and proper restraint techniques.
Server
Millner’s Gate
03.2025 - 05.2025
- Greeted guests promptly and presented menu recommendations using attentive, friendly service.
- Recorded accurate food and beverage orders for timely communication with kitchen and bar staff.
- Resolved guest concerns quickly, preserving positive dining experiences and service consistency.
Front Desk & Social Media Marketing
Inner Journey Wellness Center
09.2024 - 05.2025
- Coordinated patient scheduling, intake processes, and front office operations to ensure smooth clinic workflow
- Managed patient scheduling, intake processes, and front office operations in a clinical setting
- Enhanced client engagement by developing social media marketing initiatives and executing brand awareness campaigns
- Cultivated strong client relationships through personalized service and effective communication
- Maintained HIPAA-compliant patient records and facilitated communication between patients and healthcare providers
Server & Trainer
Yard House
07.2022 - 06.2024
- Built lasting relationships with customers, driving repeat business and fostering customer loyalty
- Identified customer preferences and recommended tailored products and services to enhance satisfaction
- Identified customer preferences and recommended products and services tailored to individual needs
- Managed high-volume customer interactions, ensuring professionalism and meticulous attention to detail
- Recognized as a dependable team member in a fast-paced, performance-driven environment
Server
Maui Brewing Co.
09.2021 - 07.2022
- Delivered exceptional customer experiences through relationship-focused service
- Cultivated rapport with diverse clientele to enhance satisfaction and loyalty
- Managed various tasks simultaneously efficiently in a fast-paced environment
- Partnered with team members to meet service and operational objectives
Education
Continuing Education - Pre-Physician Assistant (Pre-PA) Studies
Fayetteville Technical Community College
Fayetteville, NC01-2025
Emergency Medical Technician - Emergency Medical Services
College of Southern Idaho
Twin Falls01-2025
Bachelor of Arts - Business Marketing
University of Hawaii at Manoa
Honolulu01-2022
Skills
- Healthcare Operations
- Medical Terminology
- HIPAA Compliance
- Healthcare Documentation
- Emergency Response
- Customer Relationship Management
- Account Development
- Data Entry
- Social Media Marketing
- Consultative Selling
- Team Leadership
- Problem Solving
- Client management
Certification
National Registry EMT (NREMT), Basic Life Support (BLS) – American Heart Association
Timeline
EMT-B
Reliance Medical Transport
11.2025 - 09.2026
Server
Millner’s Gate
03.2025 - 05.2025
Front Desk & Social Media Marketing
Inner Journey Wellness Center
09.2024 - 05.2025
Server & Trainer
Yard House
07.2022 - 06.2024
Server
Maui Brewing Co.
09.2021 - 07.2022
Bachelor of Arts - Business Marketing
University of Hawaii at Manoa
Continuing Education - Pre-Physician Assistant (Pre-PA) Studies
Fayetteville Technical Community College
Emergency Medical Technician - Emergency Medical Services
College of Southern Idaho