Avery Schmidt
Iowa City,Iowa
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. professional with background monitoring pool activities and managing employee performance for safe and enjoyable pool atmosphere. Successful at resolving problems and addressing concerns quickly to prevent safety issues, maintain facility, and enhance experiences for guests. Strong knowledge of CPR and first aid techniques and training methods. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
Coralville, IA
08.2024 - Current
Ensured guests enjoyed a secure and inviting dining atmosphere. Provided prompt table service while maintaining a professional dining atmosphere. As well as, maintaining efficient task management while serving various tables.
Shift Leader
Charlottes Coffee House
Dubuque, IA
06.2020 - 01.2025
Managed team efforts across assigned shifts. Completed daily operations of the barista and expo teams. Oversaw cash handling operations maintaining accurate financial records. Led kitchen operations and undertook diverse culinary roles. Provided exceptional customer service and maintained a positive attitude throughout the shift.
Lifeguard and Pool Manager
Offshore Bar and Resort
Bellevue, IA
05.2022 - 08.2024
Provided first aid care to injured patrons before paramedics arrived on scene. Maintained constant surveillance of patrons in the swimming area at all times. Assisted with orientation sessions for new lifeguards in training. Performed regular cleaning and maintenance of pool equipment. Monitored swimmers to ensure safety in the pool area. Communicated regularly with supervisors regarding any issues that arose during shifts. Created schedules for all employees. And directed resort staff effectively.
Education
Some College (No Degree) - Business
University of Iowa
Iowa City, IASkills
- Order management
- Foreign language proficiency
- Team collaboration
- Liquor, wine, and food service
- Effective customer upselling
- Relationship management
- Server training
- Workforce management
- Staff management
- Time management
- Certified lifeguard
- Pool operations management
- Lifeguard scheduling
- Staff scheduling
- Emergency management
- First aid training
- First aid and CPR
- Coffee expertise
- Espresso machine operation
- Team leadership
- Cooking
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Server
Longhorn Steakhouse
08.2024 - Current
Lifeguard and Pool Manager
Offshore Bar and Resort
05.2022 - 08.2024
Shift Leader
Charlottes Coffee House
06.2020 - 01.2025
Some College (No Degree) - Business
University of Iowa