Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
AVERY SHELTON

AVERY SHELTON

San Antonio

Summary

Highly organized assistant manager skilled in leading teams, managing daily operations, and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Reliable management professional with a passion for developing customer relationships. Experienced in creating training programs and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender Shift Manager

Jason Dady Restaurant Group
03.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

PET CARE ASSOCIATE

WAG
09.2021 - Current
  • Ensured that all areas were kept clean at all times by adhering strictly to established hygiene protocols.
  • Performed routine cleaning tasks such as changing bedding, replenishing food and water dishes, sweeping floors and washing cages.
  • Provided comprehensive care instructions to pet owners on proper nutrition, grooming, health concerns and general safety.
  • Administered medications as prescribed by veterinarians while closely monitoring the effects on each animal's health status.
  • Educated customers about responsible pet ownership through informative conversations and literature distribution.
  • Developed relationships with local veterinarians to ensure appropriate medical care for pets in my care.
  • Participated in community outreach initiatives designed to promote awareness about responsible pet ownership practices.

ASSISTANT MANAGER

SONIC
06.2020 - 05.2023
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • I helped oversee the daily operations of the store, managing staff and inventory.
  • Performs restaurant opening and/or closing duties.
  • Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
  • Assists in administrative duties including maintaining files, records, and all required documentation.
  • Tracked store inventories and replenished products according to demand.

Education

DOCTOR OF VETERINARY MEDICINE (D.V.M.) -

ST. PHILIPS
04.2026

Skills

  • Creative thinking
  • Task prioritization
  • Problem-solving abilities
  • Budgeting and finance
  • Effective communication
  • Time management
  • Data analysis
  • Adaptability and flexibility
  • Interpersonal skills

Certification

  • TABC and Food Handlers certified
  • CPR certified

Timeline

Bartender Shift Manager

Jason Dady Restaurant Group
03.2024 - Current

PET CARE ASSOCIATE

WAG
09.2021 - Current

ASSISTANT MANAGER

SONIC
06.2020 - 05.2023

DOCTOR OF VETERINARY MEDICINE (D.V.M.) -

ST. PHILIPS

Similar Profiles

CREATE PROFILE