Avery Smedley
Phoenix,Arizona
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
Work History
Service Technician
Tom Smedley
Phoenix, AZ
12.2022 - Current
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, and switches.
- Tested repaired items to ensure functionality before returning them to customers.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Adhered to quality assurance procedures during every stage of the service process.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Traveled to customer locations to complete work for pre-set appointments.
Education
High School Diploma -
Horizon High School
Scottsdale, AZ05-2025
Skills
- Work Documentation
- Preventive Maintenance
- Project Oversight
- Regulatory Compliance
- Technical Support
- Customer Service
- Analytical Thinking
- Quality Assurance
- Valid Driver's License
- Heavy Lifting
- Flexible and Adaptable
- Attention to Detail
- Work with Minimal Supervision
- Professional and Courteous
- Customer Assistance
- Expense Tracking
- Cleaning and sanitizing
- Time management skills
Languages
English
Professional
References
References available upon request.
Timeline
Service Technician
Tom Smedley
12.2022 - Current
High School Diploma -
Horizon High School