Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Smith

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

28
28
years of professional experience

Work History

Engineering Technician

PSE&G
09.2015 - Current
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
  • Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Performed work according to project schedules and high quality standards.
  • Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Developed strong relationships with vendors and suppliers to ensure timely delivery of materials needed for engineering projects.

Installation and Service Technician

Verizon
05.1997 - 09.2015
  • Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
  • Maximized system performance with routine preventive maintenance procedures for clients'' equipment.
  • Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
  • Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
  • Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
  • Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Tested systems, noting issues and completing preventive maintenance.

Education

No Degree - Computer And Information Sciences

DeVry University
Milltown, NJ
01-1999

Skills

  • Effective team leader
  • Technical problem-solving
  • Timely project completion
  • Project oversight
  • Experience with SAP systems
  • SharePoint administration
  • Technical assembly drawing
  • Comprehensive technical training
  • Analytical reasoning
  • Risk assessment and management
  • Problem-solving proficiency
  • Analytical problem-solving
  • Project timeline management
  • Strong customer service skills

Timeline

Engineering Technician

PSE&G
09.2015 - Current

Installation and Service Technician

Verizon
05.1997 - 09.2015

No Degree - Computer And Information Sciences

DeVry University

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