Summary
Overview
Work History
Education
Skills
Software
Timeline
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Avery Smith

Avery Smith

Property Management
Dallas,TX

Summary

Innovative Professional offering 15+ years of expertise in Administration, Strategic Planning, and Property Management. Adept in providing effective and efficient strategies for capital campaigning, and program development resulting in meeting multi-facet targets for diverse cliental. Savvy performer in managing administrative operations providing smart solutions focused on optimizing productivity. Executive leader offering sustainable record of delivering impactful results within the residential real estate industry. Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience

Work History

LEASING CONSULTANT

HIRSCHFELD PROPERTIES
Towson , MD
01.2023 - Current
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Created and submitted daily reports on leasing activities.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Created, coordinated and engaged in marketing campaigns.
  • Successfully grew resident tenancy by 30%.

RESIDENT COORDINATOR

WAO
Baltimore , Md
04.2022 - 01.2023
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to messages and inquiries from over 50 daily parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state and federal regulations.

SENIOR LEASING CONSULTANT

BLUE OCEAN REALTY
Baltimore , MD
01.2021 - 03.2022
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Verified tenant incomes and other information before accepting lease applications.
  • Generated leads for sales and rental properties through cold calls and referrals increasing occupancy by 40%.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

ASSISTANT PROPERTY MANAGER

LEGGS & MORE, INC
Brandywine, MD
05.2019 - 01.2021
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market increasing profits by 15%.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Followed up on delinquent tenants and coordinated collection procedures.

PROGRAM COORDINATOR

BALTIMORE TEACHERS NETWORK
Baltimore, MD
01.2014 - 10.2019
  • Planned, managed, and developed educational events, conferences, forums, and training for multiple educational institutions; providing program coordination, technical direction, leadership, guidance, and training to diverse and cross-functional teams.
  • Collaborated with executive leadership in developing fiscal year targets, measures, benchmarks, and strategic plans in achieving performance targets according to schedules.
  • Effectively communicate trends, possible issues, and provide actionable feedback to leadership in order to promote strategies for maximizing performance and improving programs By 25%.
  • Proactively identify areas of opportunities to enhance quality standards within existing processes.
  • Organized and managed program development from conception through successful execution.
  • Led onboarding activities for over 1000 students and 200 school staff to equip in daily responsibilities.
  • Prepared reports on program budgets and for management.
  • Created printed and digital materials required for rental marketing.
  • Oversaw social media and online tools for marketing of rental units.

Education

Bachelor of Science - Business Administration And Management

University of Maryland - College Park
College Park, MD

Skills

    Customer service-focused

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Software

Yardi

Microsoft

Adobe

AppFolio

Resman

Timeline

LEASING CONSULTANT

HIRSCHFELD PROPERTIES
01.2023 - Current

RESIDENT COORDINATOR

WAO
04.2022 - 01.2023

SENIOR LEASING CONSULTANT

BLUE OCEAN REALTY
01.2021 - 03.2022

ASSISTANT PROPERTY MANAGER

LEGGS & MORE, INC
05.2019 - 01.2021

PROGRAM COORDINATOR

BALTIMORE TEACHERS NETWORK
01.2014 - 10.2019

Bachelor of Science - Business Administration And Management

University of Maryland - College Park

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