Avery Thomas
Hagerstown,MD
Summary
Efficient executer with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all needs, from my experiences as a teacher and supervisor. In total, I am an excited, eager, hungry, multi-faceted and quick learner that is ready to fall into a new career path. I still have the same passions as before, just with the patience and curiosity ready to add more skills under his belt.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber
Frederick, MD
06.2022 - 02.2023
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Documented daily mileage, gas and other data.
- Picked up clients from specific locations to transport and drop off at destinations.
Mathematics Teacher
Frederick County Public Schools
Frederick, MD
03.2021 - 05.2022
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
- Taught various kinds of math at standard, remedial and advanced levels.
- Customized instructional plans to meet needs of different students.
- Prepared, administered and graded assignments and examinations.
- Assessed student progress with course material through routine quizzes, final examinations and standardized assessments.
- Conferred with specialists to support needs of students with individualized educational plans.
- Documented student assignments, attendance and test scores in online reporting systems.
- Distributed and posted course syllabus and answered student questions regarding standards, material, grading and progression at beginning of semester.
- Used current software programs and software to assist in instruction of various parts of syllabus.
- Aligned classroom instructional strategies with district, state and national requirements.
Account Executive
JG Wentworth
Rockville, MD
10.2018 - 04.2020
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Resolved customer complaints by offering creative solutions and incentives.
- Revived dormant accounts by re-establishing relationships with key decision-makers.
- Studied and researched competitive landscape and emerging technologies to position brand in marketplace.
Front End Supervisor
Food Lion
Laurel, MD
02.2014 - 10.2018
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Managed opening and closing procedures by reconciling sales records and cash transactions with their respective CRM software.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Welcomed large volume of guests and improved overall customer service.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Education
Bachelor of Science - Mathematics Education
07.2020
- Research: [Investigating Pre-service Black Male Teachers' Identity as Men, Teachers, and Researchers Through Undergraduate Research, Published Nov. 6, 2020] : case study with 3 pre-service teachers (Math, English and History) about the experiences of Black men as students and future educators. The case study was done in summer of 2016, presented at the AERA conference in NYC winter of 2017-18, published in 2020.
Skills
- Punctual and Reliable
- Vehicle Maintenance
- Safe Driving Techniques
- Documentation and Recordkeeping
- Time Management
- Customer Service
- Loading and Unloading
- Clean Driving Record
- Friendly and Outgoing
- Valid Driver's License
- Problem-Solving
- Flexible Schedule
- Money Transfer Systems
- Organizational Skills
- Computer Skills
- People Skills
Timeline
Uber Driver - Uber
06.2022 - 02.2023
Mathematics Teacher - Frederick County Public Schools
03.2021 - 05.2022
Account Executive - JG Wentworth
10.2018 - 04.2020
Front End Supervisor - Food Lion
02.2014 - 10.2018
Bowie State University - Bachelor of Science, Mathematics Education