Avery Tostevin
New Albany,OH
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and animal care.
Overview
1
1
year of professional experience
Work History
Group Play Supervisor
Pet Suites
07.2023 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
Runner
Pet Suites
05.2023 - Current
- Promoted business loyalty by fostering positive customer relationships.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained accurate financial records including daily sales reports and cash drawer reconciliations, ensuring accountability within the store.
Pet Pro
Pet Suites
04.2023 - Current
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Assisted in the training of new team members by sharing knowledge of store procedures, product offerings, and customer service best practices.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Protected animals from care errors by maintaining clear and secure tags.
- Kept cages, kennels, and play yard neat and clean.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Documented observations of animal behavior and physical condition to track health and progress.
- Followed pet care instructions for dietary needs and medication regimens.
- Walked guests with specific needs and behavior in mind
Education
High School Diploma -
New Albany High School
New Albany, OH05.2024
Skills
Timeline
Group Play Supervisor
Pet Suites
07.2023 - Current
Runner
Pet Suites
05.2023 - Current
Pet Pro
Pet Suites
04.2023 - Current
High School Diploma -
New Albany High School