Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Weeks

Fort Worth

Summary

Dynamic and results-driven Restaurant Manager with a proven track record at Chili's Bar and Grill. Expert in team management and inventory control, I successfully optimized labor costs and enhanced customer engagement. Highly motivated and adaptable, I fostered a positive work environment while implementing strategies that significantly boosted sales and profitability.

Overview

14
14
years of professional experience

Work History

Restaurant Manager

Chili's Bar and Grill
08.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Worked to become fluent through computer program such as Aloha, Menulink, DTS, HotSchedules, and KitchenSync.

General Manager

Firo Fire Kissed Pizza
03.2020 - 07.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Hand selected and hired an entire restaurant crew through COVID. Effectively opened up a brand new restaurant in a small college town and promoted my management team from within.
  • Became fluent in programs such as Toast POS and Backoffice, Paycom and HotSchedules.

Certified Shift Leader

Chili's Bar and Grill
12.2019 - 04.2020
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Ensured compliance with company policies and procedures, fostering a positive work environment that promoted professionalism and teamwork.
  • Assigned tasks and responsibilities to each employee on shift.
  • Managed scheduling for staff members, resulting in optimal coverage during peak hours and reduced overtime expenses.
  • Became comfortable with back office programs such as Aloha, Menulink and HotSchedules.

Bartender

Chili's Bar and Grill
02.2016 - 11.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Took the Chilihead lifestyle to a whole level in making sure I made the guests feel special every time they were at my bar top.
  • Quickly going from serving into bartending due to wanting to get the best shifts in the restaurant. Worked hard and loyally for my fellow management team and fellow team members.
  • Became fluent in working through the FOH POS systems.

Bartender

The Maplewood
02.2017 - 06.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Used a program called Partender, to manage and consult the team about inventory cost throughout the bar.

Yard Manager

Hanks Lawn Care
06.2011 - 01.2016
  • Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
  • Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
  • Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Collaborated with designers to create visually appealing landscapes while adhering to client specifications and budget constraints.
  • Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
  • Managed accounts for both residential and commerical accounts between states of Texas and Oklahoma.
  • Ensured proper scheduling was created to effectively complete each job that needed to be done in their weekly manner.

Education

No Degree - Criminal Justice

Vernon Community College
Wichita Falls, TX

High School Diploma -

Wichita Falls High School
Wichita Falls, TX
01-2014

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Great work ethic and social skills
  • Highly motivated for success
  • Point of sale (POS) system operation
  • Adaptable
  • Recruitment
  • Pre-shift walk-through
  • Proficient in Aloha, Menulink, Hotschedules, Toast POS, DTS, and Paycom

Timeline

Restaurant Manager

Chili's Bar and Grill
08.2021 - Current

General Manager

Firo Fire Kissed Pizza
03.2020 - 07.2021

Certified Shift Leader

Chili's Bar and Grill
12.2019 - 04.2020

Bartender

The Maplewood
02.2017 - 06.2018

Bartender

Chili's Bar and Grill
02.2016 - 11.2019

Yard Manager

Hanks Lawn Care
06.2011 - 01.2016

No Degree - Criminal Justice

Vernon Community College

High School Diploma -

Wichita Falls High School

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