Avery Williams
Bristol,RI
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Work Study- RWU Athletic Trainers
Roger Williams University
Bristol, RI
08.2022 - Current
- Innovative and industrious organizing and maintaining equipment,tools and supplies
- Interacted with the team doctors, athletes,families, and coaches to coordinate care
Orientation Facilitator
Roger Williams University
Bristol, RI
05.2023 - 07.2023
- Developed a personal relationship with incoming college freshman
- Committed to weekly meetings, training sessions,and retreats to share best practices and receive feedback from other staff members
- Established successful student relationships with all relevant stakeholder
Coach
KT Field Hockey
Lagrangeville, NY
06.2020 - 06.2023
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Assessed physical condition of athletes to determine readiness for competition.
Restaurant Waitress
Four Brothers Pizza Inn
Pleasant Valley, NY
06.2020 - Present
- Advised guests on specials and menu items, including ingredients and preparation methods.
- Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
- Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
- Replenished beverages throughout dining experience, refilling glasses as needed or requested by customers.
- Cleared dirty dishes from tables promptly, resetting table settings for new guests quickly and efficiently.
- Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
- Communicated effectively with kitchen staff regarding customer allergies or special dietary requests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
- Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
- Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
- Promoted restaurant's daily specials through verbal communication with customers during their visit.
- Answered questions about menu items in detail, providing accurate information regarding ingredients used.
- Provided excellent customer service by anticipating guest needs before being asked for assistance.
- Maintained knowledge of wine list so that recommendations could be made based on customer preferences.
- Ensured compliance with health department regulations by properly storing foods according to temperature guidelines.
- Followed up with customers after meal to ask if they enjoyed their experience, addressing any concerns immediately.
- Worked closely with hostess staff to determine seating arrangements based on party size and availability of tables.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
Education
High School Diploma -
Arlington High School
Lagrangeville, NY06.2022
Bachelor of Arts -
Roger Williams University
Bristol, RISkills
- Clear and coherent verbal and written communication skills
- Leadership Development
- Virtual Learning Management
- Experienced in point-of-sale transactions
- Strong team leadership
- Demonstrates sound judgment
- Efficient operations management
- Youth mentor role model
- Motivational and dynamic leadership style
Affiliations
- Four year sportsmanship award
- Civic Service Legislative Award
- Track and Field Coaches Award X2
- Student Senate Director of Communication
- Student Service Honorary mention for Senator of the Month
Timeline
Orientation Facilitator
Roger Williams University
05.2023 - 07.2023
Work Study- RWU Athletic Trainers
Roger Williams University
08.2022 - Current
Coach
KT Field Hockey
06.2020 - 06.2023
Restaurant Waitress
Four Brothers Pizza Inn
06.2020 - Present
High School Diploma -
Arlington High School
Bachelor of Arts -
Roger Williams University