AVERY WITTER
Fort Collins,United States
Summary
Efficient worker offering roughly 2 years of timely, personable and professional workplace performance. Well-versed in taking and fulfilling accurate food orders and prioritizing guest satisfaction; as well as being able to move efficiently in multiple different settings. Detail-oriented and focused in stressful situations.
Overview
2
2
years of professional experience
Work History
Carhop Server
Sonic Drive In
02.2022 - Current
- Answered guest questions and promoted special products
- Assisted customers in choosing menu items by providing food complementing information
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Operated manual and electric appliances to peel, slice and trim food
- Balanced orders on trays weighing over 10 lbs and delivered them to cars
- Communicated with management and associates to set and exceed sales and customer satisfaction goals
- Memorized orders and maintained 95% accuracy in high-traffic times.
Cashier/floor Atendee
Goodwill Of Colorado
Fort Collins, CO
10.2023 - 11.2023
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
House Cleaner
All Star Cleaning Services
Fort Collins
11.2023 - 02.2024
- Maintained clean and comfortable environments in residential homes by vacuuming, cleaning windows, and dusting.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Adhered to professional house cleaning checklist.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Changed bed linens and collected soiled linens for cleaning.
- Delivered quality customer service to address urgent needs and cleaning requests.
Education
Fossil Ridge High School
Fort Collins, CO12.2022
Skills
- Accomplishments
- Food Handling Safety
- Guest Satisfaction
- Animal behavior
- Effective Multitasking
- Organization
- Customer Interaction
- Safety and Sanitation Standards
- Google affiliated apps/websites
- Customer Needs Assessments
Accomplishments
- I achieved my second degree black belt in mixed martial arts when I was 11 years old and learned how to mentor kids throughout my journey.
- I was able to graduate high school a semester early due to my determination and resilience despite the challenges the Covid-19 pandemic brought.
- I have a huge passion for animals, especially dogs and cats. I’ve always dreamed of becoming a professional K9 dog trainer to provide military and police with amazingly trained partners.
Timeline
House Cleaner
All Star Cleaning Services
11.2023 - 02.2024
Cashier/floor Atendee
Goodwill Of Colorado
10.2023 - 11.2023
Carhop Server
Sonic Drive In
02.2022 - Current
Fossil Ridge High School