AVERY B. WOOTEN
Grand Prairie,TX
Summary
A highly energetic manager who is outgoing, detail oriented, and able to handle multiple responsibilities while assuring the quality of work is to customer and company standards
Overview
16
16
years of professional experience
Work History
Operations Manager / Trainer
Waterless Wonders Auto Detail
04.2014 - Current
- Perform waterless auto detailing using special chemicals
- Ensure productivity goal of 60-70 vehicles per day is met
- Handle complaints guests might have
- Train and mentor new hires and current crew
- Inspect each vehicle to ensure company standards are met
- Handle inventory onsite and open/closing shop each day
- Work with a dispatch team (creating reports for vehicles and keeping track of all keys).
Sales Associate
Kwik Car
03.2013 - 04.2014
- Sell high end car wash
- Perform routine Maintenance on equipment (drive thru car wash and vacuums)
- Help train and mentor new hires and current employees
- Assist in opening and closing shop and maintaining a clean area.
Retail Store Manager
Payless Shoe Store
09.2012 - 03.2013
- Ensure daily goals such as conversion and sales are met daily
- Process inventory within 24 hours of receiving shipment twice a week
- Create work schedule for the location team to ensure coverage as needed
- Interview and hire store associates
- Open/Close location and also making sure bank deposits were made each night
- Assist associates with keeping location neat, in order and helping customers.
Retail Store Manager
Samsonite Company Stores, Inc.
12.2007 - 03.2012
- Recruit, train and mentor new hires
- Create weekly work schedules to ensure proper coverage
- Receiving shipments weekly and ensure store was stocked properly
- Set up team meetings and coaching's to ensure best customer experience
- Keep paperwork for location up to date (sales, revenue, stock, deposits, etc.).
Education
Associates Degree - Computer Aided Design
ATI
01.2000
Skills
- Attention to detail
- Works well under pressure
- Excellent customer service skills
- Inventory Management
- Staff Training
- Decision-Making
- Operations Monitoring
References
- Shane Griffin, Lead Supervisor, (817)987-7323
- Vanessa Avelar, Payroll Analyst, (214)892-4082
Timeline
Operations Manager / Trainer
Waterless Wonders Auto Detail
04.2014 - Current
Sales Associate
Kwik Car
03.2013 - 04.2014
Retail Store Manager
Payless Shoe Store
09.2012 - 03.2013
Retail Store Manager
Samsonite Company Stores, Inc.
12.2007 - 03.2012
Associates Degree - Computer Aided Design
ATI