Abraham Pruzansky
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Ohel Family Services
07.2021 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
Customer Service Representative
Brooklyn Low Voltage Supply
01.2020 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Creative Arts Director
Camp Mogen Avraham
06.2017 - 06.2019
- Collaborated with staff members to make accurate reservations.
- Developed contacts with individuals and organizations, applying effective strategies and techniques to promote client success.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Associate of Science - Mental Health Counseling
Kingsborough Community College of The City University of New York
Brooklyn, NY12.2023
Skills
- Developmental Disabilities
- Client Requirements
- Issue and Complaint Resolution
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
I've written 3 full length musicals
I am extremely passionate about the performing arts and everything and anything that it represent
I have written 3 full length musicals
Timeline
Direct Support Professional
Ohel Family Services
07.2021 - Current
Customer Service Representative
Brooklyn Low Voltage Supply
01.2020 - 04.2020
Creative Arts Director
Camp Mogen Avraham
06.2017 - 06.2019
Associate of Science - Mental Health Counseling
Kingsborough Community College of The City University of New York
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