Summary
Overview
Work History
Skills
Certification
Work Availability
Quote
Timeline
GeneralManager
AVIA TURNER

AVIA TURNER

Capitol Heights,Maryland

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Community Manager

Edgewood Management Corporation
06.2018 - Current
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Met with residents to gather information and develop effective solutions.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.

Data Entry Processor

The Midtown Group
04.2014 - 06.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Verified accuracy of data before transcribing.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Maintained files, records and chronologies of entry activities.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Reviewed completed work for compliance with regulations.
  • Searched, extracted and interpreted information to determine correct input procedure.
  • Sorted documents and maintained organized filing process.
  • Located and corrected data entry errors and reported to management.
  • Created and maintained data entry logs to track data entry activities.

Security Guard Officer

G4S Secure Solutions USA
10.2011 - 03.2014
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Skills

  • Resident Relations
  • Payment Processing
  • Meeting Participation
  • Property Tours
  • Apartment Inspections
  • Month-End Closings
  • Client Service and Support

Certification

  • Certified Occupancy Specialist - February 2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Assistant Community Manager

Edgewood Management Corporation
06.2018 - Current

Data Entry Processor

The Midtown Group
04.2014 - 06.2018

Security Guard Officer

G4S Secure Solutions USA
10.2011 - 03.2014

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AVIA TURNER