Summary
Overview
Work History
Education
Skills
Timeline
Generic
Avian Curbison

Avian Curbison

Philadelphia,PA

Summary

Dynamic and results-oriented professional with extensive experience in office administration and warehouse operations, notably with I AM THE HELP INC. Excelled in document control and customer service, enhancing office efficiency and client satisfaction. Demonstrated ability to manage complex projects and foster strong relationships, contributing to a 20% increase in operational efficiency.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Assistant to the President

I AM THE HELP INC
03.2023 - 09.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Chef

Suite 411 Lounge
04.2023 - 01.2024
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Maintained well-organized mise en place to keep work consistent.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Coordinated with team members to prepare orders on time.
  • Disciplined and dedicated to meeting high-quality standards.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Set up and broke down kitchen for service.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Warehouse Worker

Amazon
01.2022 - 01.2023
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Strapped items down over protective padding to secure throughout transportation.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Arborist

Popular Tree Services
03.2019 - 08.2022
  • Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
  • Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
  • Felled trees carefully to avoid damage to property and landscape.
  • Trimmed and removed tree limbs in contention using safety measures.
  • Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
  • Loaded and unloaded trucks and trailers.
  • Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
  • Processed and split firewood using axes and [Equipment].
  • Cleared grounds of limbs, snow and trash.
  • Performed basic tree pruning, watering and fertilizing.
  • Cut back and trimmed bushes and hedges to support well-designed landscapes.
  • Removed and disposed of undesirable and dead limbs.
  • Chopped and trimmed trees and operated chipping equipment for limbs.
  • Operated shredding and chipping equipment and fed limbs and brush into machines.
  • Followed safety protocols in accordance with OSHA standards and good practices for tree care.
  • Removed dead and excess branches from trees.

Warehouse Worker

Worldwide Flight Services
06.2018 - 02.2019
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Strapped items down over protective padding to secure throughout transportation.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Cashier

Marshalls & HomeGoods
06.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier

Arby's Restaurant
06.2016 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

Newark High
Newark, DE
05-2018

Skills

  • Document Preparation
  • Policy analysis
  • Scheduling expertise
  • Expense Reporting
  • Office Management
  • Document Control
  • Filing
  • Information Security
  • Office Administration
  • Travel Coordination
  • Mail handling
  • Self-starter
  • Customer Service
  • Documentation and control
  • Social Media and Promotions
  • Highly organized
  • Relationship Building
  • Computer Skills
  • Project Planning
  • Confidential Document Control
  • Internal Communications
  • Mail distribution

Timeline

Chef

Suite 411 Lounge
04.2023 - 01.2024

Assistant to the President

I AM THE HELP INC
03.2023 - 09.2024

Warehouse Worker

Amazon
01.2022 - 01.2023

Arborist

Popular Tree Services
03.2019 - 08.2022

Warehouse Worker

Worldwide Flight Services
06.2018 - 02.2019

Cashier

Marshalls & HomeGoods
06.2017 - 03.2018

Cashier

Arby's Restaurant
06.2016 - 07.2017

High School Diploma -

Newark High
Avian Curbison