Aviana Auleley
Orlando,FL
Summary
I've always been motivated and extremely hard working in whatever I do. I'm a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Athlete
Nike
09.2023 - 01.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for each customer.
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
Sales Associate
Regus
03.2023 - 07.2023
- Communicated with customers about needs for their business
- Able to make successful sales and create a good, comfortable communication space with clients
- Adapted to new ways of selling during trainings
Crew
McDonald's
08.2021 - 05.2022
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Completed milkshakes and ice cream desserts for customers.
- Took orders, prepared meals, and collected payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Prepared products following restaurant, health, and safety standards and procedures.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Host
Bills Bar & Burger
03.2021 - 08.2021
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Winter Park High School
Winter Park, FL05.2023
Skills
- Strong Work Ethic
- Competitive
- Performance Improvement
- Time Management
- Adaptable
- Emotional Control
- Guest service
- Ordering Procedures
- Reservations Management
- Telephone reception
- Upselling
Timeline
Athlete
Nike
09.2023 - 01.2024
Sales Associate
Regus
03.2023 - 07.2023
Crew
McDonald's
08.2021 - 05.2022
Host
Bills Bar & Burger
03.2021 - 08.2021
High School Diploma -
Winter Park High School