Aviana Edwards

• Organized warehouse space for efficient storage of products.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked with cross-functional teams to achieve goals.
• Inspected damaged goods prior to disposal or return to vendor.
• Ensured safety protocols were followed at all times while operating machinery.
• Monitored temperature and humidity levels in the warehouse environment.
• Provided assistance in loading and unloading containers from ships and trains.
• Maintained a clean work area by sweeping, mopping, dusting shelves.
• Investigated any reported problems regarding shipping errors or damages.
• Used pallet jacks to move items to and from warehouse locations.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Packed boxes and stock using organizational guidelines.

• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
• Provides information by answering questions and requests
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
• Contributes to team effort by accomplishing related results as needed
• Prepare dental operatory; select and arrange instruments; measure and record temperature, blood pressure and pulse, and assist dentist during patient exams
• Assist with administration of anesthesia, and in placement and removal of sutures
• Prepare restorative and impression materials
• Perform cardiopulmonary resuscitation and operate resuscitative equipment
• Prepared materials for restorations, taking impressions, and fabricating temporary crowns.
• Assisted with the placement of sealants, topical anesthetics, and fluoride treatments.
• Sterilized instruments and maintained infection control protocols.
• Performed dental radiography procedures as directed by dentist.
• Maintained patient records accurately in accordance with HIPAA regulations.
• Educated patients on proper oral hygiene techniques and postoperative instructions.
• Ordered dental supplies to maintain adequate inventory levels.
• Set up trays for specific dental procedures according to established protocols.
• Inspected teeth for signs of decay or other diseases using x-rays, probes, and other equipment.
• Conducted preliminary interviews of new patients to obtain medical histories and completed forms accordingly.
• Greeted patients upon arrival at office and provided them with necessary information about their treatment plan.
• Maintained a clean working environment by sterilizing instruments and disposing of hazardous materials properly.
• Provided guidance on preventive dentistry practices such as brushing habits or diet advice.
• Coordinated scheduling of appointments between patients, dentists, hygienists, lab technicians.
• Facilitated communication between dentist, hygienist, patient to ensure smooth flow of procedure.
• Provided patient care and chairside assistance during dental procedures.

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Monitored store operations to ensure compliance with company policies and procedures.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
• Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
• Investigated customer complaints regarding merchandise quality or availability promptly.
• Assisted in resolving escalated customer service issues in a timely manner.
• Provided coaching and guidance to team members when necessary to improve performance.
• Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
• Resolved conflicts between staff members in a professional manner.
• Responded quickly and effectively to emergency situations as they arose.
• Inspected work areas regularly for cleanliness and organization standards.
• Managed daily cash intake by counting out registers and tabulating profits.
• Helped employees accomplish tasks during peak periods.
• Communicated with other shift managers to facilitate continuum of customer service.

• Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
• Verified accuracy of picked items by comparing them against pick list.
• Maintained cleanliness of work area, equipment and supplies used in picking process.
• Stocked shelves with incoming merchandise as needed.
• Utilized RF scanners to track inventory movements throughout the facility.
• Reported any damaged products to supervisor immediately upon discovery.

The Assistant Manager is responsible for managing the daily operations of our
restaurant, including the selection, development and performance management of
employees. In addition, they oversee the inventory and ordering of food and supplies,
optimize profits and ensure that guests are satisfied with their dining experience. The
Assistant Manager reports to the General Manager and Regional Vice President

Ensuring company policies are followed optimizing profits by controlling costs. Hiring, training and developing new employees resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Maintained accurate records of all transactions, stock levels and employee performance metrics.

• Manage over 10,000 sqft for space at the Hartsfield airport
• Cleaning and maintaining a variety of restroom and lobby areas

• Operate registers, scanners, scales and credit card/debit card terminals
• Memorize product locations throughout the store and be able to direct customers or make suggestions
• Collect payments and bag purchases for customers
• Maintain accurate cash drawer
• Take a tally of the funds in the cash register when required during a shift and produce transaction reports
• Keep the checkout area clean and orderly

• Issue receipts, refunds, change or tickets
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store

• Answers phone calls, schedules meetings and supports visitors
• Carries out administrative duties such as filing, typing, copying, binding, and scanning
• Exhibits polite and professional communication via phone, e-mail, and mail
• Supports team by performing tasks related to organization and strong communication
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
• Provides information by answering questions and requests
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies