Aviana Gamboa
McAllen,TX
Summary
Detail-oriented professional with experience in cash handling and customer service within fast-paced retail environments. Skilled in processing financial transactions, balancing cash drawers, and fostering strong customer relationships. Committed to delivering accurate financial solutions as a Relationship Banker.
Overview
3
3
years of professional experience
Work History
Scaffold Helper
Brock Services
Phillips 66 Refinery
04.2026 - 08.2026
- Executed strict safety procedures while collaborating with team members to ensure a safe work environment.
- Maintained reliability, adaptability, and professionalism in high-pressure conditions to support team objectives.
- Assembled scaffolding structures following safety protocols and guidelines.
- Assisted in transporting materials to various job sites efficiently.
- Inspected scaffolding components for damage and reported findings promptly.
Customer Service Assistant
H-E-B Plus!
Sharyland, TX
01.2026 - 04.2026
- Provided personalized assistance to elderly customers with groceries and carryout services.
- Assisted customers in locating merchandise and answered questions to enhance shopping experience.
- Provided personalized assistance to elderly customers, ensuring a comfortable and safe grocery shopping experience.
- Worked efficiently in a fast-paced retail environment while supporting teammates.
- Collaborated with teammates in a fast-paced retail environment to maintain high service standards.
Barista
Dutch Bros Coffee
McAllen, TX
07.2025 - 01.2026
- Provided personalized customer service, enhancing customer satisfaction in a high-volume environment.
- Built strong customer relationships while maintaining speed and accuracy.
- Cultivated strong customer relationships, ensuring consistent service speed and accuracy.
Shift Lead
Baskin-Robbins
07.2024 - 07.2025
- Supervised daily store operations and led team members to ensure efficient customer service in a fast-paced environment.
- Balanced and reconciled cash drawers while processing transactions and maintaining accurate financial records to support operational integrity.
- Resolved customer concerns professionally while maintaining a welcoming customer experience.
- Trained new employees on customer service best practices, cash handling, and daily operations to enhance team performance.
- Prepared nightly cash deposits, opened and closed the store, and followed company security procedures.
Server
Wings and Rings
McAllen, TX
01.2024 - 10.2024
- Managed multiple tables to provide attentive customer service and ensure guest satisfaction.
- Handled customer payments and resolved concerns to maintain a positive dining experience.
- Delivered high-quality customer service in a fast-paced dining environment.
- Assisted with menu recommendations and answered guest inquiries promptly.
- Processed orders accurately and efficiently using point-of-sale system.
Education
Completed One Year of College - Business Administration & Nursing Coursework
South Texas College (STC)
Electrician Appreciate License -
TDLR
Skills
- Client relations
- Point of Sale
- Cash Drawer Balancing
- Transaction Verification
- Financial Transactions
- Deposit Preparation
- Team Collaboration
- Time Management
- Problem Solving
- Relationship Building
- Microsoft Office
- Communication
Timeline
Scaffold Helper
Brock Services
04.2026 - 08.2026
Customer Service Assistant
H-E-B Plus!
01.2026 - 04.2026
Barista
Dutch Bros Coffee
07.2025 - 01.2026
Shift Lead
Baskin-Robbins
07.2024 - 07.2025
Server
Wings and Rings
01.2024 - 10.2024
Completed One Year of College - Business Administration & Nursing Coursework
South Texas College (STC)
Electrician Appreciate License -
TDLR