Aviana Quarles
Gainesville
Summary
Professional salon coordinator with substantial background in managing front desk operations and client relations. Skilled in scheduling, inventory management, and ensuring exceptional customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and organizational skills.
Positive, upbeat, and personable, well-suited for role that thrives on client interaction and efficient organization. Possesses comprehensive knowledge of salon operations and excellent communication and administrative skills. Dedicated to enhancing client satisfaction and supporting seamless salon management.
Overview
3
3
years of professional experience
Work History
Salon Coordinator
Roots Salon Tioga
11.2024 - Current
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Developed strong relationships with product suppliers in order to negotiate favorable pricing for salon supplies.
Trainer, Server, Hostess, To-go Specialist
Olive Garden
10.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Dance Studio Receptionist
Doxa Dance Studio
07.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Private Nanny
Private Family Home
05.2022 - 08.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted with homework and school projects, fostering a love for learning in the children.
Education
Cosmetology License - Cosmetology
Summit Salon Academy
Gainesville, FL07-2024
High School Diploma -
Newberry High School
Newberry, FL05-2022
Skills
- Customer interaction
- Exceptional organization
- Team management
- Appointment scheduling
- Telephone etiquette
- Problem-solving skills
- Cleanliness and sanitation
- Commitment to quality and service
- Food service background
- Accurate money handling
- Guest relations
- Inventory controls
Timeline
Salon Coordinator
Roots Salon Tioga
11.2024 - Current
Trainer, Server, Hostess, To-go Specialist
Olive Garden
10.2023 - 12.2024
Dance Studio Receptionist
Doxa Dance Studio
07.2022 - 10.2023
Private Nanny
Private Family Home
05.2022 - 08.2023
Cosmetology License - Cosmetology
Summit Salon Academy
High School Diploma -
Newberry High School
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