Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aviana Silva

North Las Vegas,NV

Summary

Hardworking and enthusiastic College Student working towards a B.S. in Psychology. Excellent time management skills combined with a superior knowledge of the customer service industry. Able to effectively self- manage during independent projects, as well as collaborate in a team setting. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Adept in employee relations, inventory organization. and visual merchandising.

Overview

6
6
years of professional experience

Work History

Part-Time Clerical Assistant

Las Vegas Justice Court
08.2023 - Current
  • Demonstrated excellent customer service skills while handling inquiries from clients and visitors.
  • Maintained accurate records of incoming and outgoing documents in accordance with established procedures.
  • Diligently managed daily office operations, including filing and data entry.
  • Met performance goals and call center metrics in fast-paced performance setting.

Professional

City of Las Vegas
08.2023 - Current
  • Manage p-card transactions, ensuring accuracy and compliance with company policies and procedures
  • Process work wear orders, including inventory management, tracking, and distribution
  • Work closely with vendors and suppliers to negotiate favorable terms and pricing
  • Collaborate with various departments to streamline procurement processes and improve workflow efficiency.

Parking Technician

City of Las Vegas
10.2022 - 08.2023
  • During special events that may be held at the Smith's Center or First Friday, it is my responsibility to make sure customers park and make it to the event safely
  • Control the traffic flow of customers
  • Must use a POS system to ensure customers pay for their parking spots.

Assistant

City of Las Vegas
05.2021 - 09.2022
  • Greet guests/camp participants
  • Answer phone calls regarding our community center
  • Collecting payments
  • Plan, learn, and teach children activities such as outdoor sports, inside games (ex Floor is lava), and crafts
  • Book classes for participants and share insight into the programs offered.

Secretary

Downtown Las Vegas Rotary Interact
01.2018 - 01.2019
  • Completed minutes for our bi-weekly meetings
  • A non-profit organization that puts on community service events throughout the years, for example, wetlands cleanup, packaging Christmas gifts for children out of the country, and greeter at Denim and Diamonds Event for Downtown Rotary

Volunteer

City Of Las Vegas
06.2018 - 08.2018
  • Sort, package, and label fire turnouts
  • Data entry into excel of which firefighter received their PPE.

Education

High School Diploma -

Nevada Learning Academy
Las Vegas, NV

Northwest Career & Technical Academy
Las Vegas, NV

Applied Psychology Candidate -

College of Southern Nevada
05.2024

Skills

  • Advanced MS Office Suite Knowledge
  • Verbal Communication Skills
  • Meeting Minutes
  • Statistical Data Gathering
  • Complex Problem-Solving
  • Critical Thinking
  • Interpersonal Communications
  • Money Handling
  • Work Ethic and Integrity

References

References available upon request

Timeline

Part-Time Clerical Assistant

Las Vegas Justice Court
08.2023 - Current

Professional

City of Las Vegas
08.2023 - Current

Parking Technician

City of Las Vegas
10.2022 - 08.2023

Assistant

City of Las Vegas
05.2021 - 09.2022

Volunteer

City Of Las Vegas
06.2018 - 08.2018

Secretary

Downtown Las Vegas Rotary Interact
01.2018 - 01.2019

High School Diploma -

Nevada Learning Academy

Northwest Career & Technical Academy

Applied Psychology Candidate -

College of Southern Nevada

Similar Profiles

CREATE PROFILE
Aviana Silva