To secure a medical office support position utilizing my previous experience, recent training, and my proficiency with Microsoft Office applications.
Overview
19
19
years of professional experience
Work History
Document Preparation Quality Asurance Rep
Envision Physician Services
Conshohocken, PA
02.2008 - Current
Review overseas and any in office reps work quality and to correct any errors
Compile all daily and weekly reports by the end of daily /weekly shift
Email all reports to the respective departments and or personnel in charge of required reports
Document Preparation Rep
Review daily post billing documents and tagging each one with annotations necessary to create imaging worked items
Enter dollar amounts from remits, EOB’s and other payment related documents into the Prepping Application
Entered data in numerical and alphabetical order.
Complied with security policies and kept information confidential.
Prepared and sent reports and correspondence for appropriate clients and parties.
Understood and followed oral and written directions.
Transcribed notes and compiled into reports for submission to supervisor.
Verify dollar amounts entered balance to check totals presented along with the remits
Maintain department standards in quality and quantity of department production standards
Central Processing Technician
Hospital University of Pennsylvania, Materials Management
Philadelphia, PA
10.2006 - 01.2007
Cleaned all the removable/non-removable medical equipment including pumps, carts, resuscitation boxes, commodes, side rail pads, restraints, EKG, OMNI Cells and Portable X-Ray Machines assuring their sterility before delivery to any department
Used proper chemical and proportions as regulated by hospital standards
Provided a progress report to the supervisor on a daily basis which included the inventory of all supplies used and needed
Assisted with special team projects that were time sensitive to completely disinfect and sterilize certain departments
Sorted of all inventory and resuscitation boxes into the log book, and initialed.
Production Assistant
OfficeMax
Springfield, PA
11.2004 - 05.2006
Provided customer assistance by helping them make various copies at the self-help copy machines
Received customer project which consisted of large print jobs, corporate/business training manuals, and
Exemplified great customer service through superior knowledge of products, using aggressive sales techniques, and having a (Customer is First) mentality
Cover the daily cashiers on their lunch breaks and assisted wherever needed.
Education
Medical Administrative Assistant, Diploma -
Lincoln Technical Institute
01.2008
Diploma - Business Administration
West Philadelphia High School
06.1993
Skills
Qualifications/Business Skills:
Trained to record histories, maintain charts, schedule appointments and outpatient admissions
Process patient insurance and billing forms using standard coding systems like HIPPA and Front Office Medicare-Web Based Familiar with PDR, ICD-9, CPT, and CMS 1500
Skilled in use of business office machines, multi-line telephone systems; typing 50 wpm
Computer & Internet Qualifications:
Microsoft Windows 2000, XP, and Vista Microsoft Office 2000 including (Word, Excel, PowerPoint, Publisher, and Outlook) Proficient in Turbo Tax, Tax Cut, and QuickBooks 2000
AOL version 90, Microsoft Internet Explorer (MSN), and Netscape Navigator 60, & Yahoo search engine
Data Entry
Strong Listening Talents
Great Eye for Detail
Data Entry Experience
People Skills
Data Management
Friendly, Positive Attitude
Flexible Schedule
Good Work Ethic
Customer Service
Critical Thinking
Reliable & Trustworthy
Timeline
Document Preparation Quality Asurance Rep
Envision Physician Services
02.2008 - Current
Central Processing Technician
Hospital University of Pennsylvania, Materials Management
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group