Avianna Ortiz
Brooklyn,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team and independent success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Office Management
12.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Barista
Starbucks
05.2021 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Sociology With A Minor in Psychology
Queens College of The City University of New York
Flushing, NY05.2026
Skills
Customer Service
Time Management
Telephone Etiquette
Team Collaboration
Scheduling
Office Organization
Front Office Management
Skilled in Excel, Word Doc
Time Management
Languages
English
Native or Bilingual
Additional Information
Looking for full time work, something that is 9-5 or between the hours of 9am-8pm.
Timeline
Front Desk Receptionist
Office Management
12.2022 - 01.2023
Barista
Starbucks
05.2021 - 11.2022
Bachelor of Arts - Sociology With A Minor in Psychology
Queens College of The City University of New York
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