Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avie Woods

Marysville,CA

Summary

Hardworking and reliable Mother with strong ability in handling anything thrown at her. Offering easily trained. Highly organized, proactive and punctual with team-oriented mentality.

I can complete any task given to me, i work well under pressure and can multitask.

Willing to learn new skills.

Diligent hard worker with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

19
19
years of professional experience

Work History

Customer Service Cashier

Walmart
04.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Redeemed coupons to discount purchases.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Collaborated with team members to streamline checkout processes, reducing average customer wait time.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Stay at Home Mom

Self Employed Web
12.2015
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Provided safe transportation to and from activities and events.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Interacted positively with children to promote mental and emotional development.
  • Regulated children's schedules to balance rest, learning and play.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Participated in hands-on learning activities with children incorporating art.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Collaborated with others to discuss new opportunities.
  • Achieved cost-savings by developing functional solutions to problems.

In Home Help Aid

Comfort Keepers Home Care
02.2023 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

CNA

Yuba Skilled Nursing Center
06.2014 - 12.2014
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Supported non-ambulatory residents in range of motion exercises.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

CNA

Grannys House
04.2012 - 06.2013
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Cook

McDonald's
02.2006 - 08.2007
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Grilled and deep fried various foods from meats to potatoes.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Managed portion control using correct utensils during preparation and plating.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.

Education

High School Diploma -

Yuba County Career Prepratory Charter School
08.2006

Skills

  • Patient Relations
  • Able to Lift 50-80lbs Pounds
  • General Housekeeping Ability
  • Collecting Vital Signs
  • Collecting Specimens
  • Monitoring Fluids
  • Infection Control Procedures
  • Respiratory Equipment Training
  • Medical Terminology Knowledge
  • Helping With Medication
  • Calm and Level-Headed Under Duress
  • Quick Problem Solver
  • Grooming and Bathing Assistance
  • Preparing Meals
  • Documentation Procedures Expert
  • Dish Preparation
  • Cutting and Slicing Techniques
  • Inventory Control
  • Quality Inspections
  • Safe Food Handling
  • Portion Control
  • Verbal and Written Communication
  • Kitchen Sanitation
  • PPE Compliance
  • Problem Solving
  • Conflict Resolution
  • Active Listening
  • Microsoft Access
  • Case Management
  • Relationship Building
  • Money Management Assistance
  • Implementing Client Care Plans
  • Childcare Support
  • Collaboration and Teamwork
  • Records Management
  • Home Evaluations
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Retail merchandising
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Conflict resolution
  • Quality assurance
  • Basic math

Timeline

Customer Service Cashier

Walmart
04.2024 - Current

In Home Help Aid

Comfort Keepers Home Care
02.2023 - 04.2024

Stay at Home Mom

Self Employed Web
12.2015

CNA

Yuba Skilled Nursing Center
06.2014 - 12.2014

CNA

Grannys House
04.2012 - 06.2013

Cook

McDonald's
02.2006 - 08.2007

High School Diploma -

Yuba County Career Prepratory Charter School

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Avie Woods