Avina Yang
St Louis,MO
Summary
Reliable, detail oriented, and enthusiastic college student offering over four years of experience in efficient front desk management. Adept to prioritizing tasks, maintaining organization, and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for co-workers. Dedicated to enhancing patient relationships by applying excellent communication skills and effective problem-solving abilities. In-depth knowledge of preparing and working with patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Ladue & Millbrook Pharmacy
St. Louis, Missouri
04.2024 - Current
- Worked with different medications while following safety protocols
- Filling prescriptions
- Entering prescriptions
- Patient interaction
Pharmacy Technician
Corum Pharmacy
St. Louis, Missouri
09.2022 - 04.2024
- Worked with different medications while following safety protocols
- Filling prescriptions
- Entering prescriptions
- Contacting health facilities and insurance companies
- Compounding (topicals)
- Organizing medication and prescriptions into the correct delivery totes
Pharmacy Technician
CVS
Stillwater, Minnesota
05.2022 - 06.2023
- Regular interactions with patients
- Handled phone calls with patients and physicians
- Worked with different medications while following safety protocols
- Drop off station, filling station, and pick up station
- Organizing medication and stocking shelves
- Weekly inventory checks
- Regular interactions with patients, helping patients with important documents and forms
- Helped prep any medical tools that the Medical Assistant needed during IV therapy sessions
- Scheduled appointments with patients over the phone or in person at the front desk
- Called insurance companies and pharmacies
- Routed incoming mail and messages to relevant personnel without delay
- Organized and prepared documentation and report for office meetings
- Managed office inventory by restocking supplies and placing purchase order to maintain adequate stock
Receptionist
Xpress Pain Clinic
St. Paul, MN
08.2017 - 08.2019
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Education
Doctor of Pharmacy - PharmD Candidate
University of Health Sciences & Pharmacy
St Louis, MO05-2028
Skills
- Attention to Detail
- Budgeting
- Team Leadership
- Project Planning
- Accountability
- Business Systems
- Resource Management
- Pharmacy operations
Affiliations
- Asian American Association
- Pay it Forward
Volunteer Experience
- St Louis Altenheim
- BJC Hospice & Supportive Care
- Humane Society of St. Louis MO
Certification
- Licensed pharmacy technician
Languages
Hmong
Native/ Bilingual
References
Steve Hebel, PharmD
Executive Director
Corum Health Services
(636) 733-73333
SHebel@CorumRX.com
Jeff Woelfel, PharmD
Millbrook Pharmacy
(214) 493-6281
JeffWoelfel3@gmail.com
Timeline
Pharmacy Technician
Ladue & Millbrook Pharmacy
04.2024 - Current
Pharmacy Technician
Corum Pharmacy
09.2022 - 04.2024
Pharmacy Technician
CVS
05.2022 - 06.2023
Receptionist
Xpress Pain Clinic
08.2017 - 08.2019
- Licensed pharmacy technician
Doctor of Pharmacy - PharmD Candidate
University of Health Sciences & Pharmacy
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