Involved in Reverse Engineering Project which involved Project Planning, analysis through identifying age old business rules from Legacy applications coded in JAVA and Java Script, Identifying the data services to use to the newly created Web Services and utilities to build with Java and Angular JS.
- Involved in software development lifecycle and defect resolution processes
- Defined application problems by consulting with clients to evaluate procedures and processes.
- Developed solutions by preparing and evaluating alternative workflow options.
- Tested programs to validate results.
- Assisted in post-implementation troubleshooting of new applications and application upgrades.
- Solving problem including multiple priorities and research conflicting and / or inaccurate data
- Analyzed system vulnerabilities and collaborated with IT and business teams to eliminate vulnerabilities in support of internal and external audits.
- Performed data mapping and data logic on BPM.
- Involved in process improvement, workflow, benchmarking and evaluation of business processes in BPM and Static VISIO workflows
- Involved in data transformations in VSAM File structures
- Assisted in simulation of Business Process Models in BPM
- Involved from planning till implementation
- Developed Training Manuals of simulation approach in BPM
- Managed documents in Share point
- Worked with TOG - Technology Team to identify process
- Developed Training materials for BPM Data flow and BPM User guide for internal use.
- Collaborated with cross-functional teams including developers, designers, and QA analysts to define system requirements and ensure alignment with business objectives.
- Conducted thorough analysis of current Ecommerce processes and systems to identify areas for improvement and optimization, resulting in a 20% increase in conversion rates.
Developed detailed user stories, use cases, and process flows to communicate requirements effectively to development teams and facilitate smooth implementation of features.
Worked closely with product managers to prioritize feature backlogs and define release plans for Ecommerce platform updates, ensuring timely delivery of key functionalities.
- Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible
- Assisted in budget planning by identifying cost-effective technology solutions that met present needs while allowing for future scalability
- Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes