Experienced business intelligence professional well-versed in mining data, developing databases and generating reports. Detail-oriented and systematic with excellent follow-through and a superior work ethic. Excellent communication, project management, and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
IT Engineer - Business Intelligence
Federal Home Loan Bank Of Chicago
05.2019 - Current
Executed troubleshooting and server support in both in-person and remote situations.
Provided secondary training to personnel struggling with technological tools and systems.
Monitored ongoing technical compliance with applicable laws and regulations.
Managed use of various types of databases and configured, installed and upgraded new ones.
Developed and enhanced reports using Tableau connecting to single or multiple data sources to improve performance.
Designed and developed customized extract, transform and load (ETL) applications per client specifications.
Utilized code and modern cloud-native deployment techniques like AWS Glue, Cloud Formation Console to design, plan and integrate cloud computing and virtualization systems.
Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
Developed, implemented and optimized stored procedures and functions using T-SQL.
Tableau Consultant
Zimmer Biomet
03.2017 - 05.2019
Consulted with clients to align future software development with customer priorities.
Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
Purchased systems and prepared documentation and progress reports for customers.
Designed, tested, installed and monitored new systems.
Proctored training via in-person and online venues for Tableau.
Operated within cross-functional environments, coordinating multi-disciplinary teams to avoid redundancy and reduce dependencies.
Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
Analyzed business requirements and created functional requirements specifications to build and deploy solutions.
Provided reporting, analysis and insights about sales drivers and key revenue performance metrics to support corporate analytics.
Updated and developed scripts and queries to extract connecting to MS SQL and SAP HANA and analyze data from multiple sources.
BI Analyst
Synchrony Financial Inc
02.2016 - 03.2017
Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
Optimized BI reporting capabilities for secure server environment.
Directed implementation of new business intelligence tools like Tableau Alteryx selecting appropriate solutions and aiding in corresponding onboarding processes.
Developed complex dashboard and reporting tools to track business performance metrics.
Generated ad-hoc reports to evaluate specific business requirements.
Designed and developed data pipelines to acquire, clean and process data.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Jr Business Systems Analyst
PASCA Software Solutions
01.2012 - 07.2013
Identified needed business improvements and determined appropriate systems required to implement solutions.
Organized system operating procedures to strengthen controls.
Monitored employee tasks to gauge business functions and inefficiencies.
Gathered, reviewed and reported on findings.
Presented business leaders with ROI estimations to drive project planning.
Enhanced and reconstructed computer systems to increase efficiency.
Tracked feedback at all levels and researched resolutions for common concerns.
Education
Master of Science - Mechanical Engineering
Lamar University
Beaumont, TX
05.2015
Skills
Risk Assessment
Data Mining
Competitive Analysis
Data Acquisition
System Development
Requirements Analysis
Procedure Development
Business Process Mapping
Strategic Planning
Predictive Modeling
Business Analysis
Business Development
Timeline
IT Engineer - Business Intelligence
Federal Home Loan Bank Of Chicago
05.2019 - Current
Tableau Consultant
Zimmer Biomet
03.2017 - 05.2019
BI Analyst
Synchrony Financial Inc
02.2016 - 03.2017
Jr Business Systems Analyst
PASCA Software Solutions
01.2012 - 07.2013
Master of Science - Mechanical Engineering
Lamar University
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