QHSE Leader with 17+ years of experience in aviation safety, risk management, and regulatory compliance. Proven success in leading ISAGO audits, developing risk assessment strategies, and implementing process improvements to enhance operational safety and efficiency. Strong expertise in incident investigation, business continuity planning, and environmental compliance. Adept at fostering a safety-driven culture, reducing incidents, and driving continuous improvement in QHSE programs.
Swissport Trinidad & Tobago | 2007 – Present
Leadership & Regional Oversight- Served as acting QHSE Head for LATAM & Caribbean for 13 months, attending global meetings and leading regional safety initiatives.
- Assisted in the onboarding of senior leaders, including the Trinidad & Dutch Caribbean Station Managers.
- Actively engaged in Coruson & Ideagen iCare App projects for QHSE data management
- Led successful ISAGO audits, securing zero non-conformities for Tobago in 2024.
- Assisted in achieving ACC3 & RA3 accreditations for UK cargo security compliance.
- Conducted multiple station audits across the LATAM region, sharing best practices and operational improvements.
- Developed and implemented 'safety sock' system in 2017 to prevent GPU & ACU drive-off damage, later adopted globally.
- Spearheaded COVID-19 protocols, ensuring compliance with safety guidelines and tracking suspected cases.
- Created Business Continuity Plans (BCP) for natural disasters, industrial action, security threats, and pandemic response.
- Conducted crisis management and operational safety training for management teams and ground staff.
- Increased hazard identification reporting, fostering a proactive safety culture.
- Received 3 Swissport Safety Awards (2017–2020) for outstanding performance.
- Led ISAGO audit coordination in Trinidad, Tobago, Curacao, Bonaire, and Saint Martin, ensuring compliance with IATA standards.
- Assisted British Airways in risk assessments for operations in Guyana and Aruba.
- Key contributor to TTCAA Carbon Footprint Committee, working on CO₂ emission reduction strategies
Maria Ortiz
Former Swissport QHSE HEAD for LATAM & Caribbean
1-786-622-6465
Sheril Peters
Former British Airways Airport Manager for Trinidad & Tobago
1-868-681-3339
Kai Salandy
General Manager United Airlines for Trinidad & Tobago
1-868-481-7711
Vicent Huggins
British Airways Airport Manager for Trinidad & Tobago
1-868-704-4036
Julian H. Chance
Manager HSE Airports Authority of Trinidad & Tobago
1-868-481-8713
KEY SKILLS & CERTIFICATIONS
✅ QHSE & Safety Management Systems (SMS, QMS)
✅ ISAGO & ISO 9001 Auditing (Regional & Global)
✅ Risk Assessment & Incident Investigation (ICAM)
✅ Crisis & Business Continuity Planning
✅ Aviation Security & Compliance (RA3, ACC3)
✅ Environmental Sustainability & Carbon Footprint Reduction
✅ Root Cause Analysis (RCA) & Corrective Action Planning
✅ Stakeholder & Regulatory Liaison (TTCAA, Airport Authorities)
Certifications & Training:
- ISO Auditor | ISAGO Training | Crisis Management (Advanced)
- Root Cause Analysis (ICAM) | Hazard Identification & Risk Assessment
- QHS-06 Environmental Training | Fire Awareness & Safety
- Train the Trainer – Flight Operations & Audits
PREVIOUS AVIATION ROLES
- HEAD OF QHSE – Caribbean Stations
- QHSE Manager | QHSE Officer
- Station Operations Officer – Servisair
- British Airways Flight Dispatcher – Servisair
- Load Control Officer – Caribbean Airlines (CAL) via Servisair