Avinash Ramkissoon
Fort Lauderdale,FL
Summary
Dynamic and results-driven Shift Lead at Sweet Aloha Ice Cream, skilled in operations management and team motivation. Successfully enhanced store performance through effective conflict resolution and employee training, fostering a collaborative environment. Committed to operational excellence and customer satisfaction, consistently implementing improvements that elevate service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Sweet Aloha Ice Cream
Davie, FL
10.2022 - Current
- Trained new employees to enhance team performance.
- Monitored employee performance, providing actionable feedback for improvement.
- Maintained store appearance through effective cleaning and merchandising practices.
- Ensured strict adherence to all safety protocols at all times.
- Guided and supported team members to foster collaboration.
- Responded to customer inquiries and complaints with professionalism.
- Identified operational improvement opportunities and communicated them to management.
- Managed store operations during absences of Store Manager or Assistant Manager.
Club President
South Plantation High School
Plantation, FL
08.2024 - Current
- Implemented campaigns and promotions to help with developing goods and services.
- Worked closely with faculty advisors to ensure alignment of goals.
- Actively sought out opportunities for professional growth and development.
- Participated in leadership development programs to gain knowledge and skills.
- Developed and implemented strategies to increase club membership.
Leadership Student
South Plantation High School Chorus
Plantation, FL
08.2021 - Current
- Identified and communicated the role of leadership to peers, faculty and staff.
- Developed strategies for effective communication amongst student leaders.
- Organized team-building activities to foster collaboration among members.
- Coordinated events designed to increase campus engagement with student organizations.
- Assisted in the development of a comprehensive budget for student organizations.
- Created an online platform for students to access resources related to leadership roles.
- Provided guidance on how to effectively manage conflict within groups.
- Maintained records of all organizational activities and financial transactions.
- Collaborated with other departments to promote greater understanding between students and faculty.
- Served as a mentor for new members of the organization, providing support and advice.
Education
High School Diploma -
South Plantation High School
Plantation, FL05.2025
Skills
- Operations Monitoring
- Performance Improvement
- Team Motivation
- Operations Management
- Rules Enforcement
- Conflict Resolution
- Work Delegation
- Team Leadership
- Time management abilities
- Employee attendance monitoring
- Leadership development
- Workflow optimization
- Security procedures adherence
Certification
- Entrepreneurship & Small Business Certification
- ServSafe Certification
Timeline
Club President
South Plantation High School
08.2024 - Current
Shift Lead
Sweet Aloha Ice Cream
10.2022 - Current
Leadership Student
South Plantation High School Chorus
08.2021 - Current
High School Diploma -
South Plantation High School
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