Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company's brand. Exceptional customer service skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Eye Associates of Boca Raton
Boca Raton, FL
03.2019 - 06.2024
Coordinated patient appointments and maintained appointment schedule.
Performed data entry tasks related to billing and collections procedures.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Checked patients in and out for appointments and collected co-payments.
Updated patient information in database after every visit including diagnosis codes and insurance details.
Entered insurance, demographics and health history into patient database.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Called patients to confirm scheduled appointments and obtain additional details.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Valet Attendant
Mizner Grande
Boca Raton, FL
10.2014 - 01.2018
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Parked and retrieved guest vehicles quickly to avoid long wait times.
Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Issued ticket stubs and gave customers matching stub for locating parked vehicles.
Server
Off The Hookah Bar & Grill
Bellerose, NY
03.2013 - 01.2014
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Greeted customers, answered questions and recommended specials to increase profits.
Garnished dishes and beverages to serve visually appealing menu items.
Filled condiments and napkin containers during slack periods.
Presented menus and answered questions regarding items.