Driven Legal Assistant with 4 years of experience in criminal and civil law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in any area of law.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Office of GC ~ School Board of Palm Beach County
09.2023 - Current
I am tasked with managing the calendar of 2-3 attorneys, coordinating and scheduling all depositions, as well as witness prep for trial and hearing
I coordinate all plaintiff/respondent depositions
I draft all notice of taking deposition and file them with the court when approved by attorney
I draft all NPNP’s (Notice of Production for Non-Parties) and file with the court when approved by attorney
In addition, with the NPNP’s: I draft the subpoenas for the facilities, send them to the process server, following up with unanswered request or denial letters, and keep a log of what records have and have not been received
Save all pleadings and filings and other docs to our S drive
Calendar all deadlines
Manage and screen calls for the attorneys or other office related call
I approve and submit all invoices to TPA to be paid
Receive incoming summons, open and close all cases, open cases on our program CLIO, create case style with certificate of service and email service template for every case
Attend trial and hearings if necessary
Save and respond to 768 letters
Assist with any additional task requested in the office outside of my core duties.
Release of Information Rep
Bethesda Hospital
09.2015 - Current
Releasing medical information according to confidentiality guidelines, policies, and procedures to maintain confidentiality of health records information
Reviewing patient’s medical record that all information has been entered correctly and no information is missing – Name, dates of service, signatures, consent form, etc
Data entry – Inputting surgery procedure codes
Mail – Certified and standard
Patient provisioning – Registering patients for the portal
Performing general clerical functions.
Victim/Witness Coordinator
Office of the State Attorney
03.2020 - 09.2023
Liaison between the Assistant State Attorney and the victims/witnesses involved in the criminal cases prosecuted by the SAO
Performed specialized public contact work in assisting those subpoenaed for court, collecting case information, and coordinating appearances of Law enforcement and civilian witnesses
Scheduled and notified victims/witnesses of any required appearances and cancellations when applicable
Explained to the victims and witnesses the process and the stages as the case moves through the court – Included is explaining the purpose of the subpoena and the importance of complying with it
Managed ASA’s calendar by keeping up with upcoming appointments daily – as well as scheduling meetings via zoom, phone, or in person
Managed a high volume of calls and email request with successful completion in a timely manner
Maintained effective communication with attorneys, court personnel, victims, witnesses, LEO’s and all other parties relevant to assigned cases in both verbal and written form – followed by documenting the communication in the case notes
Provided additional support when needed to the attorneys, victims, and witnesses.
Authorization /Check-in
Diagnostic Center of America
05.2017 - 03.2020
Registering all incoming patients while embracing DCA core values
Providing excellent customer services and patient care skills
Obtaining Prior authorization from insurance carriers
Monitoring and tracking patient authorization for any wrong codes or expired dates
Sending out memo and request to doctors office when additional
Benefit verifying with insurance provider
Ability to multi-task while maintaining a high-level of detail-oriented accuracy
Verify all patient information is accurate such as demographics, ordering physician, and correct exam is ordered
Answering high volume phone line
Making announcements
Communicate w/ co-workers, Doctors, Techs, and Management
Serving and assisting elderly patient
Cleaning lobby.
Front Desk Receptionist/Scheduler
POM MRI & Imaging Center
07.2016 - 01.2017
Welcoming patients, families, and visitors – While providing full front receptionist and administrative support
Registering and processing patients
Handling check-in tasks for patients
Verifying accuracy and completeness of patient chart
Entering patient demographics and insurance information into the system
Helping disabled patients with physical difficulties
Verifying insurance coverage
Collecting co-payments
Notifying the tech when the patient is ready
Scheduling and coordinating appointments, tests, and procedures
Confirming appointments and getting referral information
Faxing completed exam reports to referring Doctor
Assisting with preparing medical records for attorney/subpoena request
Maintaining tidy front and back office.
Operation Agent
Airport Terminal Service
08.2014 - 07.2016
Announcing flight status updates & information about gate change over airport PA system
Coordinating with airport ops for extra gate usage-Diverted or delayed flights
Printing out flight plan for pilots to review to ensure that the flight plan is correct
Monitoring the weight & balance of the plane to ensure a safe flight
Coordinating with airport vendors regarding fueling, catering, maintenance, etc
Training new hire employees to ensure that proper safety work rules are followed, & working a flight is done correctly.
Education
Associate of Science - Paralegal Studies
Palm Beach State College
Lake Worth, FL
05.2024
Skills
Organizational and planning skills
Communication Skills-Verbal and written
Information gathering and time management
Problem-solving
Excellent customer service skills
Scheduling/Planning
Hard worker and team player
Able to learn a new job or task very quickly
Handle responsibility with minimal supervision in a fast-paced/multi-directional environment
Focused ability to consistently accomplish objectives through organizational talents, attention to detail and meticulous follow-through; experience in handling sensitive and confidential matters and files
Great at answering multi-line telephone system, monitoring and directing calls, taking messages and providing information
Work well in team environment or in self-managed projects with little or no supervision
Hard-working, honest and dedicated; ability to learn new tasks quickly