Aviona Matthews
Burlington,NJ
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.Expertise in assisted living, memory care, and dementia care, complemented by strong leadership, financial acumen, and effective communication skills. Committed to delivering exceptional care and support while upholding the highest standards of quality assurance. Knowledge and application of ISO 31000:2018 (Risk Management Guidelines) for I/DD popular. Knowledge of New Jersey DDD Quality Assurance Standards.
Overview
8
8
years of professional experience
Work History
Residential Program Coordinator
The Arc of Burlington
Burlington, United States
10.2022 - Current
- Oversee the operations and management of the homes, ensuring the highest standards of service delivery
- Develop and implement strategic plans to achieve organizational goals, enhancing service recipient's satisfaction and service quality
- Coordinate internal audits to evaluate compliance and identify areas of risk related to service recipients care and within the organization
- Ensure compliance with all relevant regulations and policies, conducting regular audits and training sessions for staff
- Provide leadership and guidance to staff members and stakeholders to enhance services and programs, promoting a holistic approach to care and fostering a collaborative and supportive work environment
- Lead investigations of incidents, accidents, and near-misses to identify root causes and develop corrective action plans and maintaining a detailed records of incidents and compliance activities, producing regular reports for management and stakeholders
- Monitor financial performance and make recommendations for improvement, managing budgets and resource allocation
- Ensure compliance with healthcare quality standards and improve service recipient's care processes
Group Home Manager
Dungarvin
New Jersey, United States
08.2017 - 09.2022
- Coordinated and managed daily operations of the group home, ensuring the delivery of comprehensive services to residents
- Facilitated employee orientation and onboarding processes, guaranteeing that all program aspects were effectively developed, implemented, and monitored
- Ensured residents' daily healthcare and nutritional needs were met, facilitating effective communication regarding changes in services, hospitalizations, and other relevant matters
- Oversaw financial management by monitoring budgets and spending accounts, ensuring accurate reporting and compliance with organizational standards
- Provided direct care services to residents, assisting with personal care, hygiene, and medication management, while ensuring a supportive environment
- Fostered strong relationships with guardians, day program providers, and support coordinators, and organized interdisciplinary team (IDT) meetings to promote collaborative care
- Developed and coordinated daily recreational activities that fostered community integration and facilitated the acquisition of essential life skills among residents
- Established strong, trusting relationships with individuals, enhancing their overall well-being and personal development
Department Manager
Walmart Academy Store (Supercenter)
Old Bridge, United States
09.2016 - 07.2017
- As the department manager, I had 6 employees reporting to me
- I reported to the Store Manager on issues bothering on my department
- Managed the operational and daily management of the dairy Department in accordance with Walmart-One-Best-Way
- Completed the onboarding process for the new intake in the frozen section
- Completed routine weekly Inventory Audit
- Implemented department's price changes and discounted sales items
Education
Bachelor of Arts - ACCOUNTING
SUNY At Albany
Albany, NY06-2018
Skills
- Proficient in relevant software or tools eg Therap, ClinicSource, eMAR
- Strong leadership and team management
- Compliance with healthcare laws and regulatory requirements (eg, HIPAA, HITRUST)
- Practical knowledge and application of Project management principles
- Knowledge of CMS Conditions of Participation for Home and Community-Based Services (HCBS)
- Financial management and budgeting
- Compliance and regulatory oversight
- Care plan development and implementation
- Experience in assisted living, memory care, and dementia care
- Experience in Unusual Incident Reporting and investigative (UIRs)
- Excellent communication and interpersonal skills
Training
- CPR/ First Aid
- Medication Administration
- Excellent Therap knowledge
- DDD Fee-for-Service
- Defensive Driving
- CPI
Timeline
Residential Program Coordinator
The Arc of Burlington
10.2022 - Current
Group Home Manager
Dungarvin
08.2017 - 09.2022
Department Manager
Walmart Academy Store (Supercenter)
09.2016 - 07.2017
Bachelor of Arts - ACCOUNTING
SUNY At Albany
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