Dedicated QSR professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best target the brands need.
Overview
13
13
years of professional experience
Work History
Restaurant General Manager
755 Restaurant Corporation
02.2010 - Current
Maximized efficiency by coaching 30+ employees and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Managed budget implementations, employee reviews, training, and schedules .
Carefully interviewed, selected, trained and supervised staff.
Purchased adequate quantities of food, beverages, equipment and supplies.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Prepared for and executed new menu implementations.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.