Summary
Overview
Work History
Education
Skills
Timeline
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Avionia Hood

Carrollton,AL

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Dollar General
02.2021 - Current
  • Maintain awareness of all promotions and advertisements to increase sales
  • Keep orderly appearance of register area and supplies stocked to maintain professionalism
  • Trained new employees to ensure procedures and store policies were understood and followed.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Digital Shopper

Walmart
01.2022 - 09.2022
  • Enhanced ability to multitask by working in a fast-paced environment
  • Engaged customers with friendly service and helpful attitude when providing product recommendations
  • Increased product knowledge and sales experience by working in different areas of the store.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Applied Science - Business Administration And Management

Shelton State Community College
Tuscaloosa, AL
12.2022

High School Diploma -

Aliceville High School
Aliceville, AL
05.2019

Skills

  • Cash Handling
  • Time Management
  • Organizational Skills
  • Customer Service
  • Employee Performance Evaluations
  • Recruiting and interviewing
  • Product and service knowledge
  • Sales monitoring
  • Employee Scheduling
  • Financial Management
  • Customer Relationship Management (CRM)
  • Sales Strategies

Timeline

Digital Shopper

Walmart
01.2022 - 09.2022

Assistant Manager

Dollar General
02.2021 - Current

Associate of Applied Science - Business Administration And Management

Shelton State Community College

High School Diploma -

Aliceville High School

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Avionia Hood