Summary
Overview
Work History
Education
Skills
Timeline
Generic
Avis Claiborne

Avis Claiborne

Vicksburg,Ms

Summary

Dynamic professional with extensive cash handling expertise at Bally’s Casino, adept at maintaining a balanced main bank and ensuring compliance with regulations. Recognized for exceptional client relationship building and effective communication, I successfully managed large sums of money, enhancing operational efficiency and minimizing discrepancies. Knowledgeable [Mainbanker] with solid background in banking operations and customer service. Successfully managed high-volume cash transactions and ensured compliance with financial regulations. Demonstrated problem-solving and communication skills to enhance team efficiency and client satisfaction.

Overview

25
25
years of professional experience

Work History

Dual Rate Mainbanker

Bally’s Casino
09.2000 - Current
  • Oversaw the distribution of funds to various casino departments, ensuring smooth operations across all gaming areas.
  • Provided exceptional service to both internal and external customers while maintaining professional conduct even under high-pressure situations.
  • Organized currency inventory effectively, making certain that adequate amounts were available at all times for casino operations needs.
  • Maintained a balanced main bank by conducting daily audits and reconciliations.
  • Ensured compliance with federal regulations and internal policies by staying up-to-date on industry changes and adjusting procedures accordingly.
  • Developed strong working relationships with colleagues in various departments, facilitating efficient interdepartmental collaboration.
  • Prepared detailed reports on Main Bank activities as required by management, providing valuable insights into operational performance trends.
  • Managed large sums of money efficiently, reducing the risk of loss or discrepancies in accounting records.
  • Replenished ATM funds in empty canisters prior to validation process.

PLAYER SERVICE REP

BALLY'S CASINO
09.2000 - Current
  • Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Delivered prompt service to prioritize customer needs.

Education

Certificate Of Technical Studies - Cosmetology

Hinds Community College
Raymond, MS
05.1997

Skills

  • Motivation and initiative
  • Effective communication
  • Client relationship building
  • Professionalism and ethics
  • Cash handling expertise

Timeline

Dual Rate Mainbanker

Bally’s Casino
09.2000 - Current

PLAYER SERVICE REP

BALLY'S CASINO
09.2000 - Current

Certificate Of Technical Studies - Cosmetology

Hinds Community College

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