Avishekh Singh

Strategic Technology Transformation & Mortgage Platform Modernization Executive with 22+ years of experience leading enterprise modernization across loan origination, servicing, borrower engagement, loss mitigation, default management, investor reporting, automation, data and AI. Proven track record delivering multi-year, multi-million-dollar transformation programs for FinTech and Financial Services organizations including Fiserv, Sagent, PNC, Fifth Third, BMO Harris and Caliber/NewRez.

Currently leading enterprise interfaces/reporting, automation, Quality Assurance, DataScape and AI implementation for Sagent LoanServ. Previously drove retention and recapture transformation for BSI Financial using servicing intelligence, propensity modeling and AI-driven engagement, improving refinance retention/recapture by 40%. Conceptualized a mortgage compliance intelligence platform for Fifth Third that identified FNMA guideline exceptions, improving efficiency by 20% and reducing servicing fallout by 10%.

Led major platform conversions including LoanServ-to-MSP, Encompass-to-Empower and large servicing portfolio migrations with accelerated timelines and zero critical production issues. Delivered 1,000+ business process automations across Caliber Home Loans and spearheaded GenAI/LLM solutions for mortgage knowledge management, customer support and borrower engagement.

Built and scaled Incedo’s Mortgage Practice, contributing approximately $12M in first-year business growth, and led product innovation at Fiserv across origination, borrower self-service, default management, cloud, API and servicing platforms, contributing to $70M+ business growth.

IIT graduate with executive education in AI Leadership from McCombs School of Business. Known for translating complex technology into measurable business outcomes, aligning C-suite stakeholders, and connecting customer needs, technology strategy and execution into scalable transformation.