Avitale Pilosov
Rego Park,NY
Summary
Organized proficient in computer programs , product sales and customer appointment set-up. Hardworking and passionate job seeker with strong organizational skills eager and trustworthy. Knows how to communicate in hard situations. Quick and easy learner. Understands and completes tasks by deadline. Ensures trust from client to self. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Certified Laser Hair Reduction Technologist
Leonid Dav
01.2021 - 02.2023
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Built strong relationships with customers to drive repeat business.
- Handled busy schedules and stayed on top of key deadlines.
- Advised clients on proper home-care regimens.
Pharmacy Technician
Itzack Ilya
01.2018 - 10.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Front Desk Receptionist
Dr.Stanley Gavriel
03.2016 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees, and payments.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
- Handled phone conversations with major insurance companies .
Education
BSN RN - Nursing
Long Island University
Greenvale, NY05.2024
Associate of Arts - Biology
Touro College
New York, NY06.2022
High School Diploma -
Forest Hills High School
Forest Hills, NY06.2019
Skills
- Office Operations
- Patient Flow
- Maintaining Clean Work Areas
- Calendar Management
- Call Answering and Routing
- Spreadsheet Tracking
- Admitting patients
- Scheduling appointments and meeting
- Filing patient records, and collecting/processing payments
- Taking dictation and minutes
Additional Information
Volunteered In Northwell health L&D Department in the year 2017, completed 100 hours of volunteer hours. I really enjoyed shadowing the RN's and Nurse practitioners and instantly knew that this is the field that I want to be in.
Languages
Russian
Native or Bilingual
Timeline
Certified Laser Hair Reduction Technologist
Leonid Dav
01.2021 - 02.2023
Pharmacy Technician
Itzack Ilya
01.2018 - 10.2019
Front Desk Receptionist
Dr.Stanley Gavriel
03.2016 - 08.2018
BSN RN - Nursing
Long Island University
Associate of Arts - Biology
Touro College
High School Diploma -
Forest Hills High School
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