Aviva Lucas
Richmond,TX
Summary
Hardworking childcare professional experienced in teaching early learning lessons, supervising children and maintaining tidy work areas. Familiar with needs of children from infancy to early elementary ages. Certified in CPR and First Aid.
Kind and cheerful daycare assistant with 3 years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities.
Results-driven Sales Manager bringing 5+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Upbeat, customer-focused Sales Associate with 10+ years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
20
20
years of professional experience
Work History
Daycare Assistant
Child's Play Daycare
Steilacoom, WA
08.2017 - 10.2020
- Supervised children and participated with children in activities.
- Maintained safe play environment.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Provided nurturing and appropriate environment for children ranging in age from New borns to 13 year olds.
- Provided excellent service and attention to parents when face-to-face or through phone conversations.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
- Observed and monitored children's play activities.
- Developed and enforced positive strategies to encourage good behavior.
- Communicated with parents about daily activities and any concerning behaviors.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Created stimulating learning opportunities through hands-on experience with educational toys and materials.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Instructed children in eating, resting and restroom habits.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
- Developed positive relationships with parents through communication about their child's daily activities.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Observed behavioral issues to alert parents or guardians.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Identified needs of children promptly and efficiently.
- Cleaned daycare weekly and efficiently.
Daycare Assistant
Judy's Bloom
Steilacoom, WA
08.2017 - 09.2018
- Read aloud and played alphabet games to encourage early literacy.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Maintained safe play environment.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
- Developed and enforced positive strategies to encourage good behavior.
- Observed and monitored children's play activities.
- Attended to lunch periods to help children open food packages and monitor activities
- Dressed children and changed diapers.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
Shoe Salesperson
Please Mom II
Long Island City, NY
06.2009 - 12.2012
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Helped customers find their size by measuring feet accurately.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Maintained shoe department by organizing shoes by size, color and style.
- Kept track of customer preferences for future reference.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Greeted customers and provided excellent customer service.
Salesperson
Lesters
New York, NY
07.2006 - 12.2008
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Measured feet for the right shoe size.
- Developed key customer relationships to increase sales.
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Monitored inventory levels and placed orders as needed.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Shoe Department Manager
Little Eric
Manhasset, NY
06.2000 - 07.2005
- Organized promotional displays for new product lines to increase visibility and drive sales.
- Resolved customer complaints in a professional manner while upholding company policies regarding returns, refunds, exchanges.
- Conducted regular meetings with department staff to discuss sales goals, customer service issues, and operational procedures.
- Used change methodologies to increase sales and led projects for increased productivity.
- Supervised a team of stock associates and provided guidance on stocking, merchandising, and customer service.
- Managed ordering process for new shoe styles from vendors and tracked shipments to ensure timely delivery.
- Assisted customers in selecting the best shoes for their needs by providing helpful advice and recommendations.
- Coached, developed and motivated team to achieve revenue goals.
- Negotiated contracts with vendors for seasonal collections or exclusive lines.
Education
High School Diploma -
Dr. Martin Luther King High School
Manhattan, New York.06-1996
Skills
- Early Education
- Early Childhood Development
- Activities Planning
- Activity Planning
- Social Development
- Infant Care
- Child Safety
- Food Preparation and Service
- Child Supervision
- Customer Service
- Sales Promotions
- Product Merchandising
- Store Organization
- Cash Handling
- Customer Assistance
- Loss Prevention
- Inventory Management
- Ability to Lift 40 Pounds
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Decision-Making
- Store Opening and Closing
- Friendly and Helpful
- Team Leadership
Languages
English
Professional
Timeline
Daycare Assistant
Child's Play Daycare
08.2017 - 10.2020
Daycare Assistant
Judy's Bloom
08.2017 - 09.2018
Shoe Salesperson
Please Mom II
06.2009 - 12.2012
Salesperson
Lesters
07.2006 - 12.2008
Shoe Department Manager
Little Eric
06.2000 - 07.2005
High School Diploma -
Dr. Martin Luther King High School
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