Avleen Grewal
Brampton,Ontario
Summary
I have experience in both customer service and entrepreneurship, managing my own floral business while also working as a team lead. I am skilled in client communication, event coordination, and social media marketing, with a strong ability to adapt and take initiative.
Overview
5
5
years of professional experience
Work History
Florist
Divine Bouquets
46 Swales CrescentBrampton, ON L6R 0G4
08.2025 - Current
- Design customized floral arrangements for weddings and events, enhancing client satisfaction.
- Managed all aspects of the business, including marketing, client communication, and budgeting.
- Oversaw inventory management and vendor relationships to ensure fresh, high-quality flowers.
- Developed a loyal client base through exceptional service and attention to detail.
- Adapted quickly to changing event needs, providing creative solutions under tight deadlines.
- Managed social media marketing to attract clients and showcase custom arrangements.
Team Lead
Aerosports Trampoline Park
100 Westcreek Blvd, Brampton, ON L6T 5V7
06.2022 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Resolved customer problems and complaints.
- Assisted customers with tickets and event planning.
- Maintained safety and fun in all play areas.
- Supervised staff, handled customer concerns, and supported management.
- Created and managed TikTok content to promote events and engage the community.
Dental Assistant
Burlwood Dentistry
10930 Goreway Dr, Brampton, ON L6P 4N4
09.2024 - 01.2026
- Managed patient scheduling and follow-up calls to enhance office efficiency.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Assisted dentists during procedures, ensuring patient comfort and safety
- Prepared treatment rooms, sterilized instruments, and maintained cleanliness standards
Volunteer
Brampton North Soccer
Brampton, ON
06.2021 - 09.2021
- Organized soccer equipment such as cleaning and putting away jersey, making sure soccer balls and other equipment
- Organized soccer drills and exercise for kids during practices and game days
- Helped the coach organize schedules and meetings for the team
- Worked well in a team setting, providing support and guidance.
Volunteer
Dr. Sandhu's Dentist Office
Brampton, ON
07.2021 - 08.2021
- Cleaned dentist instruments and rooms to maintain a hygienic workplace
- Organized paperwork, files, and scanned in documents for patients and the Doctors
- Helped with documents such as highlighting important information and typing any documents that were needed
- Communicated with clients/patients and satisfied with their needs
Education
High School Diploma -
Louise Arbor Secondary School
Brampton, ONBachelor of Science - Biomedical Science Honours
York University
4700 Keele St, North York, ON M3J 1P304-2029
Registered Dental Assistant Level II - Intra Oral Dental Assisting Level 1 And 2
Oxford College of Arts, Business And Technology
01-2027
Skills
- First Aid/CPR
- Organization and Time Management
- Problem-Solving
- Customer service & client relations
- Team leadership & staff coordination
- Event planning & organization
- Communication (verbal & written)
- Problem-solving & conflict resolution
- Time management & multitasking
- Attention to detail
- Cash handling & POS systems
- Social media marketing (TikTok, Instagram)
- Content creation & branding
- Creativity & floral design
- Sales & upselling
- Adaptability in fast-paced environments
Timeline
Florist
Divine Bouquets
08.2025 - Current
Dental Assistant
Burlwood Dentistry
09.2024 - 01.2026
Team Lead
Aerosports Trampoline Park
06.2022 - Current
Volunteer
Dr. Sandhu's Dentist Office
07.2021 - 08.2021
Volunteer
Brampton North Soccer
06.2021 - 09.2021
High School Diploma -
Louise Arbor Secondary School
Bachelor of Science - Biomedical Science Honours
York University
Registered Dental Assistant Level II - Intra Oral Dental Assisting Level 1 And 2
Oxford College of Arts, Business And Technology