Avneet Kaur
Elmwood Park
Summary
Dynamic professional with a proven track record at Axis Bank, excelling in relationship management and customer engagement. Adept at driving operational efficiency and enhancing team performance. Skilled in market analysis and effective communication, I consistently exceed targets while fostering strong client relationships and delivering tailored solutions.
Overview
2
2
years of professional experience
Work History
Relationship Officer
Axis Bank
Dwarka
08.2021 - 02.2022
- Managed personal loan portfolio at Axis Bank, consistently exceeding sales targets while strengthening customer relationships.
- Managed a portfolio of clients within the Personal Loan department, consistently meeting and exceeding sales targets within specified timeframes.
- Enhanced communication, problem-solving, and decision-making skills through direct client interactions and tailored solution delivery.
- Additionally, I developed strong negotiation skills and the ability to effectively resolve customer complaints and concerns in a timely and professional manner.
- Collaborating with internal teams to ensure smooth processing of loan applications and approvals further strengthened my teamwork and coordination abilities.
- One of the highlights of my experience was the opportunity to enhance my communication, problem-solving, and decision-making skills.
- Gained expertise in fast-paced banking environment as Relationship Manager, developing skills in relationship management and client service.
Human Resources Team Leader
Growth Central VC
06.2021 - 08.2021
- Oversaw team operations and performance, driving operational efficiency and effectiveness.
- Provided leadership and motivation to the team, resolving issues as they arose.
- Managed interview scheduling for in-house recruitment, optimizing candidate experience and coordinating logistics.
- Managed interview scheduling for in-house recruitment, coordinating availability and securing meeting spaces.
- Created and posted job aids on external and internal job boards, enhancing visibility and accessibility for candidates.
- Created and posted job aids promptly on both external and internal job boards.
Brand Ambassador
Tutedude
06.2021 - 07.2021
Content Writer
Youth Empowerment Foundation
Delhi
06.2020 - 09.2020
Youtube Marketing
Intellify
Delhi
06.2020 - 07.2020
- Developed promotional content for new products, increasing customer engagement.
- Researched and crafted website content to elevate brand presence.
- Developed promotional content for new products, enhancing customer awareness.
- Contributed to Intellify's marketing efforts by creating engaging content and leveraging social media to boost brand visibility.
Education
Bachelor's degree - B.sc lifesciences
Sri Guru Tegh Bahadur Khalsa College
01-2021
Skills
- Relationship management
- Customer engagement
- Customer support
- Market analysis
- Report generation
- Team leadership
- Team building
- Effective communication
Languages
- Hindi
- English
- Punjabi, Elementary
- Hindi, Elementary
- English, Elementary
Timeline
Relationship Officer
Axis Bank
08.2021 - 02.2022
Human Resources Team Leader
Growth Central VC
06.2021 - 08.2021
Brand Ambassador
Tutedude
06.2021 - 07.2021
Content Writer
Youth Empowerment Foundation
06.2020 - 09.2020
Youtube Marketing
Intellify
06.2020 - 07.2020
Bachelor's degree - B.sc lifesciences
Sri Guru Tegh Bahadur Khalsa College