Avneet Mundi
South Richmond Hill,NY
Summary
Focused on achieving results, I utilized my skills in sales strategies and customer service at Hudson Group to boost product sales. By applying deep industry knowledge and engaging personally with customers, I was able to enhance their satisfaction and improve sales performance. I excel in time management and active listening, which has led to significant gains in customer satisfaction. I’m passionate about delivering top-notch customer service and use my extensive product knowledge and innovative problem-solving skills to foster customer loyalty and drive revenue. Additionally, I have a strong background in training, managing, and mentoring sales and customer service teams, effectively interacting with staff at all levels and the public.
Overview
2
2
years of professional experience
Work History
Specialty Sales Associate
Hudson Group
06.2024 - Current
- Kept current with industry trends and new products, and shared valuable insights with both colleagues and customers.
- Built strong connections with customers by actively listening to their needs and offering tailored recommendations for specialty items.
- Increased product sales by effectively communicating product features and benefits to customers.
- Reviewed customer feedback to enhance the sales experience and guide future product decisions.
Gift Shop Cashier
HonorHealth
08.2023 - 12.2023
- Helped keep merchandise displays visually attractive, drawing customers in and increasing overall sales.
- Handled daily cash reconciliation to ensure accurate accounting of all transactions and prevent any financial losses.
- Enhanced the customer experience by streamlining the checkout process and keeping the work area organized and clean.
- Delivered outstanding customer service by actively listening and communicating with empathy, effectively addressing concerns while keeping a positive attitude.
Server
Tikka 'N' Talk
05.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Business Administration
LaGuardia Community College
Long Island City, NYHigh School Diploma -
Forest Hills High School
Forest Hills, NY06.2023
Skills
- Sales Presentations
- Sales Strategies
- Customer Service
- Time Management
- Reliability
- Active Listening
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Professional Working
Timeline
Specialty Sales Associate
Hudson Group
06.2024 - Current
Gift Shop Cashier
HonorHealth
08.2023 - 12.2023
Server
Tikka 'N' Talk
05.2022 - 07.2023
Business Administration
LaGuardia Community College
High School Diploma -
Forest Hills High School