Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Avni Elezi

Venice,FL

Summary

Performance-driven director with over 20 years of experience in retail operations, specializing in loss prevention. Skilled in developing shrink plan and awareness programs, strategic business planning, and P&L management. Demonstrated success in leading diverse teams, enhancing operational workflows, and fostering a positive culture in high-pressure work settings. Proficient in implementing proactive strategies to enhance employee and customer experience through innovative approaches.

Overview

25
25
years of professional experience

Work History

Regional Operation Manager

Tommys Car Wash
10.2023 - Current
  • Developed processes to save on costs and prevent losses.
  • Traveled to over five locations per week to manage each store and perform reviews of individual managers and employees.
  • Enhanced regional operation performance by implementing proven management processes to increase revenue.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.

Territory Asset Protection Director

Best Buy
01.2015 - 01.2022
  • Managed 7 direct reports-overseeing asset protection and safety of 321 retail stores across 5 markets in the Western United States
  • Directed the implementation of the company's loss prevention, shortage control, and safety programs for all markets
  • Secured $19.9M+ in savings to P&L from shrink budgets over a 5-year period
  • Increased sales and reduced costs while maintaining world-class shrink performance, saving an average of $5M+, year-over-year
  • Coached and mentored direct reports on career development through recognized and streamlined talent system processes
  • Recruited, supervised, and trained all asset protection personnel on the company's asset protection program
  • Delivered weekly offense/defense reports to senior and executive stakeholders

Senior Manager, Market Asset Protection

Best Buy
01.2014 - 01.2015

Area Asset Protection Manager

Best Buy
01.2007 - 01.2014

Loss Prevention Director of Field Support

Best Buy
01.2005 - 01.2007

Regional Loss Prevention Manager

Best Buy
01.2000 - 01.2005

Education

High School Diploma -

West Bloomfield High
West Bloomfield, MI

Skills

  • Loss & Asset Protection
  • Internal/External Investigations
  • Operations Management
  • Safety & Security
  • Risk Mitigation
  • Budgeting & Forecasting
  • Performance Analysis
  • Customer Service Management
  • Continuous Process Improvement
  • Relationships Building
  • Training & Development
  • Team Building

Professional Highlights

  • Coordinated company shrinks plan and awareness programs as well as inspected locations regarding shrink culture
  • Spearheaded the management of product flow, facility fixturing, and alarm systems for 20 grand openings across 8 states
  • Won Store of the Year acknowledgment for outstanding sales, margin, P&L, shrink viewpoint, and customer loyalty
  • Achieved $19.5M+ in savings to the P&L from shrink budgets over 5 years through strategical planning and execution
  • Drive shrink reduction from .45 to .40 over 12 months and decline .45 to .38 by imparting training on shrink decrease
  • Acted as a Subject Matter Expert and Partner-conducting annual physical inventories to ascertain efficient shrink control
  • Attained planned milestones by supporting with inventory control, asset protection, and revenue and margin for 2 territories

Timeline

Regional Operation Manager

Tommys Car Wash
10.2023 - Current

Territory Asset Protection Director

Best Buy
01.2015 - 01.2022

Senior Manager, Market Asset Protection

Best Buy
01.2014 - 01.2015

Area Asset Protection Manager

Best Buy
01.2007 - 01.2014

Loss Prevention Director of Field Support

Best Buy
01.2005 - 01.2007

Regional Loss Prevention Manager

Best Buy
01.2000 - 01.2005

High School Diploma -

West Bloomfield High
Avni Elezi