Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply years of experience to new professional challenges with growth-oriented organization.
Overview
7
7
years of professional experience
Work History
Art Teacher's Assistant
Art Stars
07.2022 - Current
Distributed art supplies, wiped up spilled paint and collected finished work at end of class.
Distributed paper, drawing pencils, paints and other items to students in preparation for class lesson.
Demonstrated painting techniques to help students better understand lessons.
Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Assisted students in developing unique artistic skills and techniques.
Assessed student work and provided constructive feedback.
Program Director
Behavior Developmental Strategies
01.2019 - Current
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Monitored program performance to identify areas for improvement.
Recruited and trained staff and volunteers to upgrade collective team skills.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Developed and implemented marketing strategies to promote program awareness and participation.
Communicated regularly with stakeholders, updating on progress to build support for program.
Oversaw staff schedules and assignments to handle programming demands.
Led and directed work of HR team members and handled hiring, training and termination.
Directed hiring and onboarding programs for new employees.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Educated employees on company policy and kept employee handbook current.
Met with employees annually for progress reviews and performance assessments.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Worked with manager and supervisor to plan and coordinate production schedules.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
ABA Therapy Supervisor
Behavior Developmental Strategies
01.2018 - 01.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled client complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
ABA Behavior Therapist
Behavior Developmental Strategies
01.2017 - 01.2018
Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
Monitored and documented client progress using data collection techniques.
Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
Addressed client needs by implementing behavior intervention plans.