Avonel Jones
Altadena,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Office Manager
ATP Physical Therapy
01.2013 - Current
- Medical Billing, Accounts Receivable, HR Staff Management, interviewed, screened and hired new personnel, Keeping staff records up to date, Supervising and monitoring staff's work, Preparing payroll, Implementing and maintaining procedures, Verified insurance benefits for all patients, Medical Records custodian, Delegated tasks to front desk, Dealing with correspondence, complaints and inquiries, Working with owners to keep business moving in the direction they wanted, Maintaining office management systems, software and training, Training new administrative personnel, Keeping business and staff up to date with OSHA and HIPPA rules and regulations
ATP Physical Therapy Front Desk Receptionist
ATP Physical Therapy
01.2002 - 01.2013
- Customer Service, Phones, filing, scheduling, collecting payments, Tended to cleanliness and organization of reception area, Tended to staff schedule and needs, Social Media posts, Kept inventory, supplies organized and ordered when needed, Organized company events
Education
Bachelor of Fine Arts in Fine Arts -
California State University-Chico
Chico, CA06.1996
High School -
Santa Cruz High School
Santa Cruz, CA06.1990
Skills
- Medical Office Experience
- Office Management
- Insurance Verification
- Medical Billing
- HIPAA
- Medical Records
- Human Resources
- Medical Terminology
- Medical Coding
- Accounts Receivable
- CPT coding
- ICD-10
- Medicare
- Management
- Anatomy Knowledge
- Payroll
- Expense Reporting
- Staff Hiring
- Supply Management
- Policy Development
- Customer Service
- Compliance Monitoring
- Technical Support
- Billing
Timeline
Office Manager
ATP Physical Therapy
01.2013 - Current
ATP Physical Therapy Front Desk Receptionist
ATP Physical Therapy
01.2002 - 01.2013
Bachelor of Fine Arts in Fine Arts -
California State University-Chico
High School -
Santa Cruz High School