Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Overview
3
3
years of professional experience
Work History
Dental Assistant/Surgical Assistant/Front Desk
Columbus Dentures and Implants
Powell, OH
01.2025 - Current
Direct supervisor for back staff
Serve as in office lead for CAD/CAM workflows, supporting daily used of digital scanners and 3D printers across multiple procedures
Train dentists and clinical staff on intraoral scanning techniques, digital impression capture, and scanner best practices to improve accuracy and efficiency
Assist with software updates, scanner calibration, and basic hardware troubleshooting
Assist front desk with patient scheduling, treatment planning, and insurance verification, contributing to a smoother patient intake process
Implants/ All On Fours
Collaborate with providers to integrate digital workflows into restorative, implant, and orthodontic cases.
Handle sales presentations for high-value treatment plans, including explaining procedures, addressing concerns, and coordinating financial arrangements
Monitor and resolve patient issues or complaints with professionalism, maintaining high patient satisfaction
Step into managerial duties in the absence of the office manager, including overseeing daily operations and coordinating team workflows
Perform duties related to indirect treatment
Ensure all informed consents are signed and completed correctly/ Maintain office inventory of all supplies for each department
Monitor vital signs and patients' conditions assess patients' post-procedural condition
Placed orders for all departments
Assess, instruct, and prepare patients for dental procedures
Document complete patient medical history and treatment Perform post op and denture adjustment appointment
Dental Assistant/Surgical Assistant
Lifetime Dental Health (Oaklane Dental Group)
Dublin, OH
08.2023 - 12.2024
Direct supervisor for back staff
Assist in four-handed dentistry
Implants/ Mini Implants
PRP/ PRF Experience
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Patient Care Coordinator
Provide training to current and new dental assistants
Perform duties related to indirect treatment
Ensure all informed consents are signed and completed correctly
Monitor vital signs and patients' conditions assess patients' post-procedural condition
Complete sterilization strips and test weekly/ perform monthly maintenance
Assess, instruct, and prepare patients for dental procedures
Document complete patient medical history and treatment
Perform post op and denture adjustment appointments
Fabricate in house aligners and make adjustments per patients request/ do checkups for orthodontic appliances and change wires
Front Desk/ Treatment Coordinator
Sunbury Plaza Dental (Oaklane Dental Group)
Westerville, OH
12.2022 - 08.2023
Greeted patients in a timely fashion while updating insurance and or medical history
Worked with Eaglesoft and Open Dental
Formulated and presented financial arrangements for same day treatment and scheduled treatment over the phone
Worked with insurance companies to verify patients and send needed attachments with dental claims
Book kept and called prescriptions in
Scheduled patients while taking phone calls and addressing patients concerns
Educated patients on treatment options and financial responsibilities, improving understanding and satisfaction.
Implemented strategies to reduce appointment cancellations, increasing overall productivity.
Trained new staff on administrative procedures and software systems for improved workflow efficiency.
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
Education
Registered Dental Assistant -
Columbus Dental Assisting Program
Columbus, OH
Skills
RDA Certified
XRAY Certified
CAD/ CAM Workflow integration
3D Printing (Model fabrication, surgical guides, PMMAS, Dentures)
Surgical Dental Assistant - Oral Rehabilitation at Ambulatory Surgery Center (ASC)Surgical Dental Assistant - Oral Rehabilitation at Ambulatory Surgery Center (ASC)