Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
OperationsManager
Anne Powell

Anne Powell

Charlotte,NC

Summary

Passionate Salesforce Consultant architecting highly functional systems for uninterrupted workflows and consistent productivity. Specializes in creating intricate process automations for complex use cases with Flow and implementing efficient data models across several Salesforce cloud products. Loves collaborating with clients and teammates to develop creative technical solutions to challenging problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Salesforce Consultant

Arkus, Inc.
12.2022 - Current
  • Implemented reliable Salesforce solutions across several products, including but not limited to Sales Cloud, Experience Cloud, and Nonprofit Cloud.
  • Specialized in designing automations and integrations via Flow and Zapier for complex use cases to improve operational performance and enhance efficiency while ensuring data quality.
  • Strengthened client relationships by effectively communicating project progress, addressing concerns promptly, and providing expert guidance on Salesforce-related matters throughout engagement lifecycles.

Salesforce Training Consultant

Correlation One
05.2023 - 12.2023
  • Provided subject matter expertise in developing comprehensive and engaging Salesforce Administrator curriculum, incorporating industry best practices into learning material.
  • Encouraged class participation by actively soliciting input, building discussions into lessons, asking open-ended questions, and using real-world use cases.

Salesforce Business Analyst

Customertimes Corp
06.2022 - 12.2022
  • Troubleshooted and triaged 20+ cases per day for Propel, product management application built out of Salesforce, with little to no assistance from official help documentation due to its recent market introduction with issues varying from system security questions to SOQL errors and much more.
  • Developed and reconfigured several custom fields, permission sets, list views, public groups, reports, dashboards, validation rules, approval processes, sharing rules, record types, flows, and more across over 50 different Salesforce instances.

Education

Bachelor of Arts - Communication And Conflict

University of Central Florida
Orlando, FL
2020

Bachelor of Arts - English

University of Central Florida
Orlando, FL
2020

Skills

  • Solution Design
  • Data Modeling
  • Salesforce Flow
  • Zapier Integrations
  • Experience Cloud
  • Data Loader

Accomplishments

  • 12x Salesforce Certified within 12 Months
  • Five-Star Ranger on Trailhead
  • Presenter on Salesforce's Automate This! and Salesforce Admins Youtube Series
  • Dreamforce '23 Session Contributer

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Business Analyst
  • Salesforce Certified Associate
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified User Experience Designer
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Nonprofit Cloud Consultant
  • Salesforce Certified Education Cloud Consultant
  • Salesforce Certified Sharing and Visibility Architect

Timeline

Salesforce Training Consultant

Correlation One
05.2023 - 12.2023

Salesforce Consultant

Arkus, Inc.
12.2022 - Current

Salesforce Business Analyst

Customertimes Corp
06.2022 - 12.2022

Bachelor of Arts - Communication And Conflict

University of Central Florida

Bachelor of Arts - English

University of Central Florida
Anne Powell