Avrielle Gibson
Jacksonville,FL
Summary
I am hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. I am well organized, proactive, and punctual.
Overview
4
4
years of professional experience
Work History
Cashier
Krispy Kreme
Jacksonville , Florida
02.2024 - 07.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Barista
Panera Bread
Jacksonville, FL
07.2022 - 12.2023
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Social Media Manager
HBCU Lifestyle
Jacksonville, Florida
05.2020 - 07.2021
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL05-2024
Skills
- Product Recommendations
- Cash Handling
- Payment Collection
- POS Systems
- Drawer balancing
- Social skills
- Dining customer service
- Customer service and support
Timeline
Cashier
Krispy Kreme
02.2024 - 07.2024
Barista
Panera Bread
07.2022 - 12.2023
Social Media Manager
HBCU Lifestyle
05.2020 - 07.2021
High School Diploma -
Mandarin High School