Avry Gonzales
Garland,TX
Summary
Medical Assistant with just under a year of experience looking to broaden my horizons in the medical field. 4+ years of professional experience in customer service, problem-solving, and organizational skills. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
6
6
years of professional experience
Work History
Clinically Certified Medical Assistant
Md Kids Pediatrics
Garland, Tx
01.2024 - Current
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Dispatcher
Yuli Logistics INC
Garland, TX
01.2022 - Current
- Weekly, schedule 8+ drivers to make deliveries or collect shipments and packages
- Communicate with customers about freight details, delivery or pickup times, and special handling requests
- Plan predetermined routes and accommodate route changes as needed
- Prepare dispatch documents, as well as generate bills and invoices
- Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Keep track of transportation regulations and laws to ensure that truck drivers complied
- Review drivers' logs, including dispatched calls and arrival times
- Monitor truck repairs and maintenance schedules
- Log customer shipping schedules and complaints
- Resolve customers' problems and complaints while following companies' policies and procedures
- Handle office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Cashier
In-N-Out Burger
Rockwall, TX
01.2020 - 01.2022
- Welcomed and assisted customers in a professional and friendly manner
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported other areas of the restaurant as requested, including answering phones, troubleshooting app issues, and completing financial transactions for other staff members
- Daily, took 300+ food orders, completed POS transactions, and related orders to kitchens or serving counters
- Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards
- Addressed all guests' needs, resolving questions and escalating issues to management when necessary.
Server
TGI Fridays
Garland, TX
01.2019 - 01.2022
- Interfaced with dozens of new and returning customers daily, providing an excellent customer service experience
- Deciphered guests' needs, picking up nuances that would enhance guests' dining experience
- Delivered a memorable dining experience by resolving all customer issues promptly
- Collaborated with the kitchen and bar staff for prompt and correct delivery of orders
- Ensured cooking utensils and kitchen areas were cleaned after closing to comply with state regulations
- Handled monetary transactions accurately through the restaurant's point-of-sale (POS) system
- Seated customers in an organized fashion and accordingly to prevent long waits for patrons
- Served food and beverages to customers with a high level of attention and friendliness
- Prepared the restaurant for various events, such as large reservations and private parties
- Constantly communicated with back-servers on pre-bussing, clearing between courses, and marking tables.
Education
Associate of Science -
Richland Community College
Richland, TX01-2027
Certified Clinical Medical Assistant (CCMA) -
National Healthcare Association (NHA)
01.2023
High School Diploma -
Lakeview Centennial High School
Lakeview, TX01.2021
BLS Certification -
American Heart Association
Skills
- Phlebotomy
- EKG
- Vital Signs Monitoring
- Medication Management
- Patient Care
- Clinical Assistance
- Infection Control
- Communication
- Customer Service
- Building Rapport
- Problem-Solving
- Organizational Skills
- Schedule Management
Timeline
Clinically Certified Medical Assistant
Md Kids Pediatrics
01.2024 - Current
Dispatcher
Yuli Logistics INC
01.2022 - Current
Cashier
In-N-Out Burger
01.2020 - 01.2022
Server
TGI Fridays
01.2019 - 01.2022
Associate of Science -
Richland Community College
Certified Clinical Medical Assistant (CCMA) -
National Healthcare Association (NHA)
High School Diploma -
Lakeview Centennial High School
BLS Certification -
American Heart Association