Avy Class
Cape Coral,FL
Summary
Dynamic and adaptable professional with proven expertise in food safety and guest services, honed at Target. Excelled in enhancing sales through upselling and superior customer relations. Demonstrated leadership in staff training and inventory management, ensuring operational excellence. Skilled in barista duties and cake decorating, with a knack for fostering team collaboration and maintaining high sanitation standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food & Beverage Team Member
Target
11.2022 - Current
- Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
- Contributed to higher sales by upselling menu items and promoting daily specials to guests.
- Enhanced team morale by fostering an environment of open communication, collaboration, and shared accountability.
- Provided support during events or catering functions, working closely with event coordinators to meet specific requirements for successful execution.
- Ensured consistent quality by conducting regular taste tests and adhering to established recipes when preparing dishes.
- Built strong relationships with customers by addressing concerns promptly and ensuring their dining experience met high expectations.
- Improved safety standards by adhering to proper food handling procedures and consistently monitoring expiration dates.
- Assisted in training new staff members on company policies, procedures, and best practices for superior guest interactions.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Efficiently worked Starbucks, Deli, Bakery (Cake Decorator as well) and Pizza Hut
Sales Associate
Five Below
11.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Coronado High School
Fort Myers, FLSkills
- Barista skills
- Food safety knowledge
- Cash handling proficiency
- Sanitation Standards
- Cake Decorating
- Beverage Preparation
- Order Management
- Guest Services
- Staff Leadership
- Staff Supervision
- Inventory Management
- Order Accuracy
- Team Player
- Warm and Friendly
- Reliable and Responsible
- Cleaning and sanitizing
- Team Leadership
- Decision-Making
- High Energy and Stamina
- Adaptable and Flexible
Certification
- Food Safety and Sanitation Certification
- Medical and Safety Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary
Chinese (Mandarin)
Elementary
French
Elementary
Timeline
Food & Beverage Team Member
Target
11.2022 - Current
Sales Associate
Five Below
11.2021 - 01.2023
Coronado High School